Two Minute Tuesday: September 2016 Update

Written by Andrew Rothman on . Posted in PCR Updates, Topics, Two Minute Tuesday

In this Two Minute Tuesday, we’ll take a departure from tutorials to show you a few of the more noticeable improvements to PCRecruiter that appear in our September update, due out this week.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

We’re back with a fresh Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

This week we’ll take a departure from tutorials to show you a few of the more noticeable improvements to PCRecruiter that appear in our September update.

One change you’ll notice right off the bat is in the ‘Recently Viewed’ tiles that appear in the main Name, Company, and Position search screens. Where the previous versions of PCR would display only the most recent ten records viewed, the new version shows up to fifty. How many you’ll see at once depends on your available screen size, but you can use these arrows or dots to navigate, or even click and drag to see more. Look for more functions and enhancements coming to this area soon.

Another tweak you may find helpful is that the titles for your browser windows will now indicate the name of the PCRecruiter record they display. So, for example, when we right-click on this position and open it in a fresh tab or window, the browser tab displays the title and position ID. The same goes for Names, Companies, Rollups, and others. If you’re the sort of user who keeps multiple PCRecruiter tabs open at once, this will help you keep them straight.

We’ve also added some new features to the free PCRecruiter mobile app for Android and iOS, in addition to a round of speed and stability improvements.

First off, when you’re on a company record, you can now tap the ‘Names’ option at the bottom to see the people associated with that company, and you can tap the new ‘Add’ icon to create new contact records directly within the current company.

We’ve also got PCRecruiter integration into the native email application. When you select a resume file attachment from a message on your device, you’ll find that the PCRecruiter app is available as a target for handling it. After selecting “Copy to PCRecruiter,” you’ll get the option to simply ‘Inhale’ the resume into the default company as a new candidate, or to use something more like the ‘Add Resume’ utility to parse the contact info from the resume and verify or enhance it with more detail. If you select this option, you can also add the new record to a specific Company, Position pipeline, or Rollup list on the fly.

We have some very exciting new features to announce before the end of the year, so to keep on top of everything, watch our blog posts on your PCR login screen, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, and join the PCRecruiter LinkedIn users group. If you have any topics or suggestions for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

Two Minute Tuesday: IMAP Email

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

IMAP (Internet Message Access Protocol) email services are ubiquitous and useful, but not commonly understood. Today we’ll talk about the difference between traditional POP (Post Office Protocol) email access and IMAP, and how IMAP interaction with PCRecruiter underpins some of the most important CRM features we offer.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

Welcome to another Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

This week we’re going to talk about IMAP email accounts and how they interact with PCR. IMAP is one of the two most common methods of connecting to an email account, the other being POP, or “pop”.

POP stands for “post office protocol,” and it works very much like traditional post office box. Your email client, Microsoft Outlook for example, connects to your mailbox at your mail hosting provider, and downloads all of the contents, leaving the mailbox on the server empty. While this does afford local access to your emails when you’re not online, it means the mail is now stored only in the mail client you downloaded it to. If you check the same mailbox from your phone, it’ll be empty. Your Sent Items and other folders will also be only up to date on that one mail client.

With IMAP (Internet Message Access Protocol), however, the mail stays on the server. Your mail client simply displays and manipulates the messages where they are. This means you can connect to the same email account from multiple mail clients, all of which will stay in sync with each other because they’re all just reflecting what’s in the mail folders on the server. These days, with ubiquitous internet access, and the need to access the same email account via multiple computers or mobile devices, IMAP is the most common setup.

So, how does this work with PCRecruiter? Well, PCRecruiter has its own optional built-in email client. While all users have the option to send email out of PCRecruiter from various screens, the PCR Mail client lets you receive email in PCR as well. This can really shorten the process of creating Name records from or importing resumes from received emails, or quickly accessing the Name record when a contact emails you.

The other big advantage here is Activity tracking. Each time you send or receive a message from someone whose email address is on a record in the database, PCR can log the text of that email as an Activity on their record, and as long as the original email still exists on the server, you can jump right to it from the person’s name record. Having all of your email communication automatically logged as part of the Name record in PCR can be a powerful asset.

PCRecruiter’s IMAP synchronization runs 24 hours a day. So even if you never use the PCR Mail client at all, once the connection to your IMAP email account is set up, you can send and receive email on your mobile phone, in Outlook, or anywhere else, and the activity logs and emails will be accessible from within PCRecruiter. And, any emails you send out from PCRecruiter will be synced as sent items in all of your other email clients.

For more Two Minute Tuesdays, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, join the PCRecruiter LinkedIn users group, and watch our blog posts on your PCR login screen. If you have any topics or suggestions for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

Two Minute Tuesday: Routing Rules

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

This week’s Two Minute Tuesday examines the often overlooked ‘Routing Rules’ feature, which automatically places candidates and jobs on Rollup Lists based on their job titles.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

We’re back with a fresh Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

PCRecruiter has a number of handy little features tucked away here and there that users may be unaware of. In this video we’ll look at just such a feature: Routing Rules. In a nutshell, Routing Rules place Name and Position records on specified rollup lists based on their Title fields. This can be a useful organizational tool for grouping candidates and jobs automatically as they’re entered.

To configure this feature, we’ll start from the System menu and search for “Rules.” In this database we haven’t got any rules defined yet, and having never visited this screen before, we also don’t have any menu items pinned. We’ll start by pinning the ‘Add Rule’ item to the Action menu. Now we can add a rule.

For this demonstration, let’s say we want to start grouping C-Level candidates. We’ll keep ‘Name’ as the Rule Type, because this rule will be applied to Name records, but the same process we’re about to go through would be applied if we were routing Position records based on their Job Titles.

First we’ll name this Rule. Now we start adding titles. When we click ‘Add’ the system will display the Titles table, if we’ve got one in this database, so that we can select titles from the list. In this case, we’re going to add titles manually and set up some partial matching. We want anyone whose job title begins with “Chief,” so we’ll enter “Chief” followed immediately by the wildcard character, a percent sign, in the box. Then we click ‘OK’. We can click ‘Add’ again to include more titles, like CFO, CDO, CEO, and so on.

Next we click ‘Add’ in the lower box to choose what list, or lists, people with these titles should be placed on. For this example, we’ll make a fresh list by clicking ‘Add Rollup’, filling in a description, and saving. Now we can select the list we just made.

The same process can be repeated for as many combinations of titles and lists as you please. Now let’s see it in action! We’ll use the record adding wizard to parse the contact data from a resume we’ve received. The title on this one is Chief Operating Officer.

After saving the record, if we look at the Rollup area, we’ll find that she has been automatically linked to the specified list based on her title. The same action would occur if she had self-registered on our job board with that title. And if we go to a record that’s already in the system and update the title to one that matches the rule we created, that’ll get placed on the list as well.

For more Two Minute Tuesdays, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, join the PCRecruiter LinkedIn users group, and watch our blog posts on your PCR login screen. If you have any topics or suggestions for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

Two Minute Tuesday: Mail Tagging in Portal

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

In our latest Two Minute Tuesday video, we’re looking at Mail Tagging in the PCRecruiter Portal for MS Outlook. This recently-released feature lets you color-code senders in your Outlook inbox based on the Status field from their name in PCRecruiter.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

Welcome back for another Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

In this week’s edition, we’re going to look at the new Mail Tagging enhancement available in the PCRecruiter Portal for Microsoft Outlook. This new option lets you color-code your emails based on the status of the contact record in PCRecruiter, making it easier to spot emails from candidates, clients, managers, and so forth in your inbox.

First off, you’ll need to make sure that you’ve got the latest version of the Outlook Portal. If the feature we’re reviewing in this video doesn’t seem to be there when you open Outlook, you’ll want to visit the Downloads area of our website at PCRecruiter.net to get the latest installation file.

Now we’ll launch Outlook and check it out. The first step is to open the ‘Options’ item from the PCR Config section. Before proceeding, you’ll want to verify that the ‘Server IP/URL’ section points to www2.pcrecruiter.net, rather than simply www.pcrecruiter.net. The ‘www2’ URL is the current PCRecruiter hosting domain, and this new feature requires Portal to be connected to the current PCR servers rather than the older PCR 8 version.

Now we’re going to select the new Mail Tagging tab. In the dropdown at the top, we’re going to select the email account that we’re working with in the Portal.

Next, we’re going to use the ‘Configure Category Colors’ option. This pops up Microsoft Outlook’s own Color Categories tool. I’m going to create a ‘Candidates’ category that’s green, a ‘Hiring Authority’ category that’s blue, an ‘On Assignment category that’s purple, and a ‘Reference’ category that’s orange.

Now we can use the checkbox list to associate some or all of PCRecruiter’s Status options for Name records with a category color. We can associate multiple statuses with the same category if we want to – for example, we can place emails from Hiring Authority, Employee, and Manager records all in the same blue category. When we’re done lining everything up, we click ‘Save & Close’.

As a final step, we’ll right-click on the headings in the message list, and choose ‘View Settings’. We’re going to click on ‘Columns’ and add the ‘Categories’ column to the view.

Now, whenever we check email, the Portal will look up the sender’s address in our primary PCRecruiter database, and will color-code these messages based on the Status field on the Name record. If the same email address is found on more than one Name, the color code will be based on the record that was most recently active. The color coding may not be instantaneous depending on the synchronization between the PCRecruiter Portal and the data servers, so if you’re not seeing the colors applied, just wait a few minutes and they should start showing up.

For more Two Minute Tuesdays, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, join the LinkedIn PCRecruiter user group, and watch our blog posts on your PCR login screen. If you have any ideas for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

Two Minute Tuesday: Custom Fields

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

Configurability is one of PCR’s key strengths, and we’ve talked about user-adjustable layouts and settings in many of these videos. This week, we’re going back to basics and looking at how to create a Custom Field.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

Welcome back for another Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

Configurability is one of PCR’s key strengths, and we’ve talked about user-adjustable layouts and settings in many of these videos. This week, we’re going back to basics and looking at how to create a Custom Field.

You can add virtually unlimited Custom Fields to your Name, Company, and Position records to contain just about any data point you require. For this example, we’re going to make a custom ‘Category’ selection for our positions to help group them for searching, sorting, and reporting.

First, we’ll head to the System area and open ‘Custom Fields’. If you don’t see this option, your user login doesn’t have the admin permission necessary to make and edit Custom Fields. We want to define a Custom Field for our Position records.

Below we’ll see a list of the existing Custom Fields. We can delete them, change the ‘Sort’ value, which controls the order they appear in on some screens, set the ‘Action’, which indicates what type of data we’re putting into the field, and set the ‘Default Values’ for the field if it’s going to be a multiple choice. Please note that deleting a field’s definition from this area simply de-lists it for the purposes of searching, reporting, and so on. If you’ve already completed this field on individual records or placed it in custom screen layouts, it’ll remain there until you specifically remove it.

We’ll click the ‘plus’ icon to add a new field, and give it a name, which can be up to 25 characters long. The sort order can be left alone in most cases. The ‘Action’ dropdown defaults to ‘No Action’, meaning that this will be a plain, 255-character text field. It also includes options to designate the data as an email address, phone number, web address, date, currency value, dropdown, and so on. For our ‘Category’ field, we want users to be able to select from a list of categories, and we want them to be able to select more than one at a time, so we’re going to choose the ‘Multi-Select Checkbox’ Action.

After we save, we can use the ‘Default Values’ link to put in our options. Each one can be up to 35 characters long. If you have a lot of choices, you can also use the ‘Import’ option.

Now that the field is defined, where does it show up? Custom fields can always be found under the “Details” navigation on any record. When we define a custom field, it doesn’t ‘exist’ for any specific record until some data is put into it, so the default display here is only going to show fields that have data in them already. We’ll select ‘Show All Fields’ to see the full complement of empty fields we might fill in.

If this is a field is one you’ll be using regularly, you’ll want to add it to your main screen. We’ll use the familiar ‘Customize’ option on the record. When we click in any of the spaces, typing the name into the dropdown should bring up the field we just defined. After saving, the Category field is now available for use on all the positions we view with this username.

For more Two Minute Tuesdays, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, join the LinkedIn PCRecruiter user group, and watch our blog posts on your PCR login screen. If you have any ideas for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.