Every day over 19,000 Amdocs employees, serving customers in more than 60 countries, collaborate to help our customers realize their vision. We have a 30-year track record of ensuring service providers’ success by embracing their most complex, mission-critical challenges. 100% of Fortune’s Global 500 quad-play providers rely on Amdocs to help them run their businesses better.
Amdocs is a ‘can do’ company that leads the industry, is fully accountable and most importantly, always delivers. This is our DNA. Our success has been sparked and sustained by hiring exceptional people. If this sounds like you--- if you have the drive, focus and passion to succeed in a fast-paced, delivery-focused, global environment-- then Amdocs would like to talk with you. Amdocs: Embrace Challenge, Experience Success.
Amdocs, is the leader in intelligent broadband controls, provides pre-integrated solutions for mobile networks. Our Data Experience Business Units is responsible for creating and deploying a portfolio of intelligent broadband control products, which include the Service Controller (AAA), Policy Controller (PCRF), and Home Subscriber Server (HSS)Amdocs is the first and only company to offer a complete solution that uniquely bridges the customer experience across IT and network domains.
The Professional Services Consultant would be a key contributor in providing post-sales product delivery, which includes installation; integration; configuration; and training for broadband control products at Amdocs customer sites.
Install AMDOCS products at customer sites and remotely
Integrate products with 3rd party network elements, provisioning systems, and billing systems
Create and deliver hands-on technical training, and make formal technical product presentations to customers
Upgrade existing products at customer sites and remotely
Architect, manage, and implement complex post-sale technical deployments
Review new products and determine best practices for deployment
University degree in Computer Science or Engineering (or relevant work experience)
Minimum of 7 years’ experience in the software, internet, or data communications industry
Understanding of IP technologies (RADIUS, DIAMETER, LDAP, SSL, EAP, SNMP, DHCP, VoIP, XML, HTTP, etc...)
Understanding of wireless and wireline technologies (LTE, CDMA, EVDO, GSM, GPRS, UMTS, DSL, WiMAX, Cable, WiFi, Mobile IP, etc...)
Strong hands-on Unix experience (Solaris and Redhat experience preferred)
Solid understanding of IP networking, and how to troubleshoot issues at the LAN, WAN, and packet level debugging.
Scripting and integration experience using shell and/or perl
Experience in writing, testing, and executing method of procedure (MOP) documents
Practical experience using network equipment such as deep packet inspectors, load balancers, firewalls, routers, switches, PDSNs, GGSNs, ASNGWs, EUTRAN etc.
Relational database experience would be a strong asset, preferably with Oracle
Design experience would be an asset (C, C++, Java, PL-SQL, Unix scripting, etc…)
Experience in the provisioning, billing, or prepaid data domains
All Amdocs roles require strong verbal and written communications skills, position-appropriate mentoring/leadership abilities, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities, and a deep customer service orientation, both internally and externally.