Business Software Applications Support Specialist

Practice Area: Technology and IT
Location: AL
Stable and Growing Alabama Based Company with a Strong History of Internal Promotions; Recession Resistant Business Model-Essential Industry type Business Customers. Managerial Culture of Leveraging Technology to Increase Revenue and Save Time. Bright and Collaborative Team focused environment. Desired Skills/Experience: Problem Solving focused with a Great Attitude towards non-technical user support in a corporate setting Experience supporting Business type software applications: experience supporting Any of the following types of software applications is a plus: business applications for scheduling, transportation, supply-chain, warehousing, inventory, logistics, accounting, H.R., marketing, sales, MSP, Hospital-Healthcare, ERP, MEP, MES, Military/DoD or other business software applications support experience. Experience resolving basic Network connectivity (including MS Outlook and MS Office support) issues, problems and questions; experience supporting users working on remote devices (laptops, cell phones, tablets) is a strong plus. Must be well organized with strong written (email) and oral communication skills alongside strong user-focused follow up skills. Experience using a Help-Desk Ticketing-logging system is a plus. Pluses: (not required-nice to have any of these): Experience supporting a mix of custom business applications and general MS Windows applications is preferred. Experience supporting ERP software and/or AS400 based custom software applications is also a plus. Associate's Degree in Information Systems or Computer Science or Equivalent Experience. Experience working for a logistics, manufacturing, supply chain or similar type company. Good Salary and Benefits Package. Call or Apply Today!

Chief Financial Officer

Practice Area: Healthcare IT
Location: AZ
Client Summary: Pioneering the integration of behavioral health services in contemporary primary care through innovative leadership. Emphasizing holistic patient care with a commitment to upfront and ongoing support Advocating for improved methods of integrating behavioral health seamlessly Guiding integration with an upfront, innovative, and ongoing approach Deploying clinicians on site and in person at every practice we serve Integrating behavioral health specialists into collaborative teams for enhanced care Dedicating to meeting patients' comfort preferences, whether in person or virtually Providing early, comprehensive, and dedicated care to enhance outcomes Striving to achieve the optimal behavioral health outcomes for every patient Position Responsibilities: Provide leadership in the achievement of financial and operational performance objectives and expectations including revenue growth, operational margin targets, effective expense management and overall efficiency measures. This includes the use of analytical processes to assure the achievement of initiatives and the implementation of performance improvement opportunities in the areas of operational performance, clinical excellence, patient satisfaction, and employee engagement. Provides leadership in evaluation and assessment of growth and operational initiatives as well as the evaluation, development and implementation of strategic programs and service lines, capital acquisition, and technological investment. This includes the evaluation and assessment of continued business expansion to ensure strong financial and operating outcomes. Supports the strategic development and modeling of innovative care delivery and/or operational models that meet company growth and profitability initiatives that improve clinical and financial outcomes. Provides leadership, supervision, guidance and development for staff, articulating and demonstrating an expectation for continuous quality improvement, achievement of budgetary targets, and identification for efficiencies, as well as continually supporting and exhibiting company values and service standards. Identifies and provides growth opportunities for staff, including mentoring, as well as increasing financial understanding to enhance sound fiscal knowledge and decision-making across the organization. Promotes the use and implementation of technology in order to streamline operations, facilitate communications, and optimize work processes. Ensures and fosters a high level of collaboration within a highly-matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Proven ability to convey complex financial information and the potential impacts to various financial and non-financial audiences. Ensures compliance with GAAP accounting principles and financial audits. Champions, models, and promotes the mission, vision, and values. Experience & Skills: Required Experience and Qualifications: Master's Degree. Membership in industry organizations or other credentials that show ability to network and obtain peer acceptance. Experience in leading financial aspects of capital raising and M&A activities, including valuation methodologies, negotiation processes, due diligence, and integration. Proven ability to collaborate effectively with cross-functional teams and executives and provide leadership in a way that reinforces the mission, vision, and values. Strong interpersonal skills to build relationships with internal and external partners, along with excellent communication and presentation skills. Expertise in financial management, budgeting, forecasting, and financial reporting with demonstrated ability to develop and implement financial strategies aligned with organizational goals. Ability to analyze financial data and trends to provide insights and execute problem-solving recommendations. Proactive in identifying opportunities for efficiency gains and cost savings, with an ability to leverage technology for process improvement and efficiency. Track record of ensuring an organization's adherence to relevant financial regulations, compliance, and risk management standards. Located in Phoenix, Denver, or Salt Lake City metropolitan areas, with some travel required. Preferred Experience and Qualifications: Master's Degree and prior experience working as a CFO in a venture capital and/or growth equity backed company strongly preferred. Membership in industry organizations or other credentials that show ability to network and obtain peer acceptance. Additional related healthcare and/or venture finance education and/or experience preferred. Compensation $200k-$250k Quarterly Bonuses Driven by Self-Care + Professional Development Annual Technology Allowance Generous PTO + Weeklong Winter Break Clinical Supervision + Licensure Reimbursement Ongoing Training + Personalized Professional Development Health Dental Vision EAP Company Matched 401(k) HSA + LSA Employer Paid Life Insurance + Long Term Disability

Business Development Director SE

Practice Area: Healthcare IT
Location: CA
Client Summary: Prior authorization and revenue cycle management, the company offers cutting-edge solutions for healthcare providers, hospitals, imaging centers, and laboratories. Artificial intelligence and automation, their cloud-based software enhances efficiency and accuracy in managing prior authorizations and billing processes. Prior authorization and billing specialists who handle exception cases, ensuring a comprehensive and reliable approach to revenue cycle management. Preserve and capture more revenue, allowing them to shift their focus from administrative tasks to billable patient care. Integrates with healthcare workflows, providing a streamlined approach to managing prior authorizations and revenue cycles. Position Responsibilities: Identify opportunities to sell solutions into net new customers. Conduct sales presentations and demonstrations. Collaborate with Sales Development Representatives and the marketing department to coordinate efforts in identifying leads. Maintain deep understanding of our patient access and RCM products. Meet/exceed all assigned quotas and all performance benchmarks. Develop and enhance relationships internally and externally to drive adoption. Responsible for making initial contact with prospective clients to uncover needs for Medical Billing & Healthcare Revenue Cycle Management services including Coding, Billing, Payment Posting, AR & Denial Management services, Patient Payment solutions & RCM Analytics. Build a pipeline of prospects and widen contact base. Leverage relationships and work closely with CFOs, Revenue Cycle Leaders, Billing Managers, Practice Owners, Physicians Will be responsible for working a complete sales cycle from initial prospect identification and qualification to closing the deal. Experience & Skills: Required Experience and Qualifications: Bachelor’s degree or Equivalent Knowledge 10+ years of RCM sales Experience prospecting new business opportunities and new market development. Healthcare Technology Sales Experience practice management, RCM services, RIS, LIS, EMR/EHR, computer-assisted coding, clinical decision support, HIT SaaS based solutions. Demonstrated sales track record, new sales track record & proven quota and forecasting performance. Exceptional organizational, problem-solving, project management, and communication skills Ability to plan and manage multiple activities in a diverse and evolving environment. Expected to work independently with minimal guidance and take ownership of work activities. Preferred Experience and Qualifications: Patient access sales a plus Compensation $150k Access to a 401(k) Retirement Savings Plan. Comprehensive Medical, Dental, and Vision Coverage. Paid Time Off Paid Holidays. Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

Director of Product Management

Practice Area: Healthcare IT
Location: CA
Client Summary: Prior authorization and revenue cycle management, the company offers cutting-edge solutions for healthcare providers, hospitals, imaging centers, and laboratories. Artificial intelligence and automation, their cloud-based software enhances efficiency and accuracy in managing prior authorizations and billing processes. Prior authorization and billing specialists who handle exception cases, ensuring a comprehensive and reliable approach to revenue cycle management. Preserve and capture more revenue, allowing them to shift their focus from administrative tasks to billable patient care. Integrates with healthcare workflows, providing a streamlined approach to managing prior authorizations and revenue cycles. Position Responsibilities: Lead the product management team, setting strategic direction, defining product roadmaps, and prioritizing development initiatives. Conduct market research and competitor analysis to identify emerging trends and opportunities for product innovation. Deeply understand the patient access products and solutions landscape, including eligibility and benefits, prior authorization, patient financial engagement etc. Oversee the entire product lifecycle from concept to launch, including ideation, specification, development, testing, and deployment. Collaborate closely with engineering, sales, marketing, and customer success teams to ensure product alignment with business goals and client expectations. Define and implement product launch strategies, ensuring successful go-to-market execution. Track and measure product performance through key metrics, analyzing data to identify areas for improvement and optimize product offerings. Stay abreast of industry trends and regulatory changes, proactively adapting product features to ensure compliance and market competitiveness. Foster a culture of innovation and collaboration within the product team, encouraging creativity and continuous improvement. Define and track key performance indicators (KPIs) for product success, and report on product performance and strategy to executive leadership. Experience & Skills: Required Experience and Qualifications: Bachelor’s or master’s degree in business, Computer Science, Healthcare Administration, or a related field. Minimum of 8 years of product management experience in a product development environment, with a strong preference for experience in healthcare technology and Patient Access products and solutions. Proven track record of developing and launching successful technology products. Strong leadership skills with the ability to inspire and manage a diverse product team. Excellent analytical, strategic thinking, and problem-solving abilities. Deep understanding of the healthcare industry, particularly in revenue cycle management. Outstanding communication and interpersonal skills, with the ability to interact effectively with all levels of the organization and external stakeholders. Experience with Agile/Scrum methodologies and a customer-centric approach to product development. Compensation $180k-$210k, 401k, PTO, holiday, benefits, life, short/long term benefits

Electrophysiology Technician

Practice Area: Hospital IT
Location: CA
$10,000 Sign On Bonus Position Overview: Provides technical and support services in the area of diagnostic and interventional Electrophysiology (EP). Operates and maintains sophisticated electrophysiology equipment in providing quality patient care which results in accurate diagnosis and/or treatment of congenital or acquired heart disease. Performs patient care in a manner consistent with a safe and professional environment for pediatric, adolescent, adult, and geriatric patients. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Other: Graduate of an accredited Electrophysiology Technology program CERTIFICATION & LICENSURE: ACLS-Advanced Cardiac Life Support BLS-Basic Life Support Healthcare Provider ARRT, RCIS or RCES is preferred DEPARTMENT REQUIRED CERTIFICATION & LICENSURE: Department: Any Pediatrics, PALS-Pediatric Advanced Life Support TYPICAL EXPERIENCE: 5 years recent relevant experience SKILLS AND KNOWLEDGE: Knowledge in electrophysiology, including cardiac anatomy and physiology, and diagnostic and interventional procedures. Demonstrated proficiency in recognition and interpretation of ECG’s, and cardiac pathophysiology is required. Knowledge of principles of radiation safety. The incumbent will demonstrate the ability to operate a wide variety of physiologic monitors, recorders, ablation systems, programmers, pacemakers, and defibrillators. Pay: $65-$80/hr Based on Experience Competitive Benefits

Sales Executive

Practice Area: Healthcare IT
Location: CA
Client Summary: Top-tier professionals dedicated to revolutionizing the healthcare industry. Leading Provider of Comprehensive Solutions: We offer cutting-edge tools and engagement features designed to streamline all aspects of healthcare management. High-Level Automation and Intuitive Analytics: Our platform leverages advanced automation and intuitive analytics to simplify reporting and ease practice staff's workload. Expertise and Collaboration: Our team is composed of experts in their respective fields, emphasizing teamwork and collaboration to deliver exceptional results. Commitment to Excellence and Growth: We are driven by a passion for excellence, growth, and continuous improvement in both our processes and client support. Position Responsibilities: Independently manage a sales territory to achieve assigned quarterly and annual sales targets while working as part of a team Generate new business from product and services sales to mid-sized to large Physical Therapy practices Prospect for potential customers using direct methods, such as calls and face-to-face meetings, and indirect methods such as networking Identify and qualify new prospects to continually build pipeline Promptly and effectively engage with prospects identified through marketing lead generation efforts Provide useful feedback to marketing group on lead quality Accurately track each prospect through the sales stages within CRM system Manage current quarter business and subsequent quarters' pipeline proactively and consistently Drive the sales cycle from initial customer engagement to closure Provide accurate forecasts around sales pipeline on a monthly basis Implement business and marketing initiatives to drive quota achievement Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales Articulate and evangelize the vision and positioning of the organization and its solutions to differentiate capabilities to clients Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle Effectively demonstrate products and services Provide feedback to Sales Management related to the market and competitor environment Contract negotiations with prospective clients Travel within assigned territory and/or for industry events up to 50% of the time Experience & Skills: Required Experience and Qualifications: Bachelor's degree or relevant work experience in a similar role At least five years of documented success in sales with SaaS, in a highly regulated industry (Healthcare IT, FinTech, InsureTech etc.) General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.) and Salesforce.com Well-developed verbal, listening and phone communication skills Good written communication skills with the ability to write routine correspondence Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Preferred Experience and Qualifications: Experience selling EMR/EHR, ERP, CRM's and/or related Systems of Record preferred Knowledge of the healthcare IT industry a plus Compensation $100k-$125k Remote Work/Work From Home Paid Time Off Health Insurance Disability & Life Insurance Paid Parental Leave Flexible Spending Accounts (FSA) 401K With Company Match

Senior Associate, Partner Company Development

Practice Area: Healthcare IT
Location: CA
Client Summary: Digital health growth equity firm. Dedicated to supporting commercial-stage companies improving health and healthcare sustainability. Founded with a focus on understanding healthcare system intricacies and market forces. Possesses deep connections with key decision-makers in providers, payers, and digital health innovators. The investments span across the digital health ecosystem. Position Responsibilities: Market development: Drive partner company growth through direct engagement with partner company business development teams and other executives, sourcing warm leads and market intelligence, informing strategic positioning and analyzing customer and pipeline opportunities. CRM: Own firm coordination committee and functional direction to drive effective firmwide use, and manage reporting to fuel partner company needs, KPI management and Partner Acceleration development. Partner company community: Design and manage virtual and in-person partner company opportunities to drive portfolio-level collaboration Marketing: Create and manage partner-company communications and marketing materials Experience & Skills: Required Experience and Qualifications: 2+ years of relevant work experience Strong executive presence and demonstrated ability to establish customer rapport with service orientation Excellent written and oral communication skills with exceptional organization, problem-solving, and adaptability Proven ability to manage cross-functional projects, team expectations, and coordinated efforts with a sense of urgency to complete work both timely and accurately Experience in project management, execution, and process improvement with a high level of execution focus Comfortable with information systems; strong proficiency in Salesforce and Microsoft Office Preferred Experience and Qualifications: Healthcare experience preferred; account management, partnerships/sales, consulting and/or strategy experience a plus Compensation $125k-$128k, Health Insurance, 401k, Paid Vacation

Systems Engineer (West)

Practice Area: Healthcare IT
Location: CA
Client Summary: Enables PACS replacement at local, regional, and national scales Customers worldwide utilize Enterprise Imaging Platform Overcomes limitations of legacy PACS Improves patient care with innovative server-side and cloud-engineered technology Emphasis on distinctive technology and impactful services Commitment to excellence in all endeavors Position Responsibilities: Install, configure and support their products, both remotely and customer facilities Configure DICOM and HL7 interfaces, an integrations with third party products, as defined in each project scope Present technical status updates to the project team Answer telephone “hotline” and written or Internet based inquiries from customers Respond to detailed customer inquiries concerning system installation and operation, problem diagnosis and resolution, systems software and applications Isolate and analyze hardware and software problems working with customers and report findings to appropriate personnel to rectify isolates hardware and software problems Recommend solutions to customer application questions, including software and hardware workarounds Maintain log of problems so that recurring problems can be reported to product development Provide follow-up support in disseminating technical information on specific applications Train, both remotely and at customer facilities, customer level one and level 2 support resources on the use and support of their products Work with the Customer Service team to define and document detailed system requirements Experience & Skills: Required Experience and Qualifications: Degree in a technical or scientific subject or equivalent qualification 5+ years healthcare informatics, or related, experience (10+ years required for Senior) Experience in one or more of the following areas: Administration Linux, Windows Server, SQL Server, networks, DICOM / HL7, medical imaging, software development, scripting languages (perl, php, bash, etc.) Ability to understand some of the architectural aspects of the company's products Good command of the English language, both written and verbal. Strong customer focus Solutions oriented Well-developed problem-solving skills Highly motivated A team player Preferred Experience and Qualifications: German language is desired. Other languages are a plus Compensation $80k-$120k, insurance benefits, retirement benefits, and vacation policy

Vice President of Business Development

Practice Area: Healthcare IT
Location: CA
Client Summary: Partners with pharmaceutical manufacturers to offer digital patient access services, improving health outcomes by providing affordable and timely access to high-cost Specialty therapeutics. Multi-sided platform facilitates seamless patient access to specialized drugs, aiding in starting and maintaining treatment while ensuring insurance coverage. Pharmaceutical partnerships enable therapy delivery to patients and provide valuable data for manufacturers' strategies. Focuses on revolutionizing life science product commercialization through technology. Dedicated to improving health outcomes by simplifying the prescription experience for manufacturers, providers, and patients. Technology solution enhances brand value and delivers an unparalleled experience for physicians and patients. Position Responsibilities: Complete Sales Process Management: Oversee the entire sales process, including prospecting/lead generation, discovery, capabilities presentation, pricing proposals, contracting, and securing signatures. Demonstrate proficiency in navigating and managing the sales cycle from initiation to closure. New Business Acquisition: Be a hunter with a focus on acquiring 100% new business and new logos Target senior-level decision makers, with no entry-level sales involvement. Industry Expertise: Possess a minimum of 10 years of experience in sales, specifically within the pharmaceutical manufacturing sector. Proven success in selling into pharmaceutical brands. Specialization in Access Adherence: Demonstrate expertise in selling into the access adherence segment within the pharmaceutical space. Understand the unique challenges and opportunities within this niche and develop strategies to capitalize on them. Process and Pipeline Management: Effectively manage sales processes, lead generation, and contract negotiations. Keep the pipeline updated in a timely manner to provide accurate and transparent insights into the sales activities. Sales Quota: Meet and exceed sales quotas, with a target range of $5-$6 million. Develop and execute strategic initiatives to achieve revenue goals and contribute to the overall growth of this company Experience & Skills: Required Experience and Qualifications: Minimum of 10 years of progressive experience in sales, with a focus on new business development. Proven track record of success in selling into the pharmaceutical manufacturing sector, preferably with a specialization in access adherence. Strong negotiation and contract management skills. Demonstrated ability to lead and drive the complete sales process from prospecting to deal closure. Excellent communication and interpersonal skills, especially when dealing with senior-level decision-makers. Results-oriented with a commitment to meeting and exceeding sales quotas. Compensation $150k- $200k Full Benefits (Medical, Dental, Vision) 401K Contribution Opportunity

Vice President of Business Development

Practice Area: Healthcare IT
Location: CA
Client Summary: Leading provider of dental services Revolutionizing dental care access and quality for larger organizations Tailored comprehensive dental solutions for clients Bringing top-quality dental care directly to clients' doorstep Position Responsibilities: Negotiating/Closing: Collaborate with clients to negotiate and close sales with win-win terms, pricing, and contracts. Lead Generation: Generate a consistent pipeline of qualified leads through various channels, including cold calling, email outreach, networking events, and referrals. Client Engagement: Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations. Present our dental services and value proposition effectively. Proposal Development: Prepare and present compelling proposals, pricing, and service agreements to prospective clients, addressing their unique requirements. Market Research: Stay informed about industry trends, competitor activities, and market conditions to identify opportunities for growth and innovation. Sales Reporting: Maintain accurate records of sales activities in our CRM, track progress, and provide regular reports to the management team. Product Knowledge: Develop a deep understanding of our dental services, including their benefits, features, and competitive advantages, to effectively communicate with potential clients. Cross-Functional Collaboration: Work closely with the operations team to ensure the successful implementation and delivery of dental services to clients. Experience & Skills: Required Experience and Qualifications: Proven track record of documented success in B2B sales, with a focus on new business acquisition. Excellent interpersonal and communication skills. Strong negotiation and presentation abilities. Self-motivated and results-oriented. A minimum of 5 years of experience in a business development/sales role. Ability to build and manage a large pipeline. Proficient in CRM software (HubSpot preferred) and Microsoft Office Suite. Comfortable building presentations using PowerPoint and using Excel for managing pricing and data analysis. Work from home and willing to travel within the U.S. 25%+ of the time. Preferred Experience and Qualifications: Bachelor’s degree in Business, Marketing, healthcare, or a related field (preferred). Compensation $125k-$150k Competitive salary with performance-based bonuses. Comprehensive health and dental benefits. Travel and expense reimbursement. Opportunity to make a meaningful impact with an expanding company. Collaborative team that values innovation and creativity

Chief Sales Officer

Practice Area: Healthcare IT
Location: CT
Client Summary: Pioneering Innovative Medical Care: We lead the charge in delivering cutting-edge medical care to post-acute communities. Expert Healthcare Team: Our team consists of healthcare professionals who utilize the latest technology to offer comprehensive solutions and deliver personalized care directly to residents. Rapid Response Support: With dependable rapid response capabilities, we provide 24/7 support, ensuring assistance is available regardless of location. Seamless Integration: Each partnered facility benefits from solutions seamlessly integrated into existing workflows, creating a personalized and proactive approach for every patient. Position Responsibilities: Develop and execute a comprehensive sales strategy to drive the growth and scalability, focusing on expanding market share and increasing revenue through innovative sales approaches. Manage and oversee the sales operations, including forecasting, planning, and implementing effective sales processes and strategies. Lead the development and implementation of sales policies, procedures, and best practices to ensure efficient and effective sales operations across the organization. Establish key performance indicators (KPIs) and metrics to track and measure sales performance, identifying areas for improvement and implementing data-driven solutions. Collaborate with senior leadership, particularly with the CGO, to align sales goals with overall business plans and growth strategies. Foster a culture of excellence, collaboration, and continuous improvement within the sales team. Build and manage a high-performing sales team, including recruiting, training, and developing staff to achieve ambitious sales targets. Oversee a multi-layered sales force that includes regional sales, enterprise sales, and account management teams. Demonstrate experience with rapid growth-stage organizations and investor-backed companies. Utilize expertise in tech-enabled healthcare services to enhance the effectiveness of sales strategies. Serve as a key representative for the sales function, representing this company at industry conferences and events. Experience & Skills: Required Experience and Qualifications: Bachelor's degree in business administration, sales, or a related field; Master's degree preferred. 10+ years of experience in a sales leadership role, preferably within the healthcare industry, with a focus on scaling and growing a business. Experience in a growth-stage company, having led sales efforts through substantial increases in revenue, customer base, and market share. Strong business acumen and financial management skills, with experience managing a sales P&L and developing and executing strategic sales plans. Proven ability to lead and manage a high-performing sales team and collaborate with other departments and stakeholders. Excellent communication and interpersonal skills, with the ability to effectively present complex sales information to various audiences. Strong analytical and problem-solving skills, with a track record of implementing KPIs and metrics to measure sales performance. Knowledge of healthcare industry trends, regulations, and standards. Experience working in a fast-paced, entrepreneurial environment with tech-enabled services is highly desirable. Compensation $250k-$300k, Health Insurance, 401k, Paid Vacation

Clinical Operations Product Owner

Practice Area: Healthcare IT
Location: CT
Client Summary: This company is answering the technology needs of organizations in today's rapidly modernizing environments. This company is an information technology company providing app development and data warehouse services. Position Responsibilities: Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements Working with the Product Management and executives on the road maps Developing user stories and workflows for users of the products Lead an advisory team of stakeholders and end users to review roadmaps, deliver updates, and enhance products. Managing the product backlog and prioritizing them based on changing requirements Overseeing all stages of product creation including design, specifications, sprints, and priorities Monitoring and evaluating product progress at each stage of the process Participating in daily standup meetings and product sprints Requires Experience in Healthcare Industry (RCM Systems, Clearinghouses, Credentialing/Enrollment functions) Experience & Skills: Required Experience and Qualifications: Education Necessary for Position: Bachelor's degree in Software Development, Healthcare Management, Administration, or related field Experience & Skills Necessary for Position: 3+ years of experience in billing or rcm Exceptional communication and interpersonal skills Demonstrated ability in managing multiple projects and priorities in a fast-paced environment Strong problem-solving and analytical skills, with the ability to identify and manage risks Highly organized, detail-oriented, and focused on delivering results Experience with electronic health records (EHR) and healthcare technology is required Passionate about delivering an exceptional client experience and dedicated to client success Work Environment: This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Notice will be provided if travel is required. Organizational Relationships: Develop and maintain positive internal and external organizational relationships that would contribute to the success and growth of the company.

Clinical Programs Consultant

Practice Area: Healthcare IT
Location: CT
Client Summary: This company is answering the technology needs of organizations in today's rapidly modernizing environments. This company is an information technology company providing app development and data warehouse services. Position Responsibilities: Provides strategic leadership to the clinical quality, risk and performance improvement agenda within the assigned division. Develops, in collaboration with the Product Owners, Corporate Executives, and client leadership, a customized clinical and quality agenda specific to the market driven needs of the organization and clients. Directs efforts to ensure effective clinical quality program and performance improvement implementation throughout the client organizations. Provides guidance to client’s employees/management in complying with the requirements and intentions of the program. Provides leadership to drive work for clinical improvement and service enhancement. Acts as a support leader for client’s Quality Improvement and Patient Safety initiatives, as directed. Prepares and submits minutes from all meetings as directed. In coordination with the Client Relations Managers (CRM) and clients, develops and implements programs, initiatives, and improvement strategies to ensure consistency in compliance with applicable laws, regulations, and other governmental requirements. Monitors and communicates with client leadership regarding quality improvement trends. Assists in preparations of metric reports and development of meaningful improvement plans. Participates in client Business Reviews / Operating reviews. Facilitates effective communication with clients and leadership regarding key clinical performance improvement activities and initiatives. Responsible for facilitating investigation, required reporting, and corrective action development for serious quality or risk issues within the organization as requested by Executives. Accesses company resources as appropriate. Facilitates completion of Root Cause Analysis. Maintains awareness of regulations, keeping abreast of pending and or implemented changes. Develops communication tools to alert Product Managers and Executives. Maintains current competency with all current Quality Program initiatives. Provides practice assessments and identifies deficiencies as applicable, develops in collaboration with CRM any needed corrective action plans, and assists in the management of the action plan to completion. Submits meaningful reports to the Executives outlining the client’s performance on quality and Clinical initiatives and provides action plan for any initiative not being met. Provides education to employees and Medical Staff and supports ongoing education related to Quality Program and Clinical initiatives. Meets regularly with CRMs and Client Leadership and encourages shared learning. Provides product and client support and leadership for all government payor initiatives including, but not limited to, the Merit Based Incentive Payment System (MIPS), and as applicable advanced alternative payment models such as Accountable Care Organizations (ACOs) and Comprehensive Primary Care Plus (CPC)+. Provides product and client support and leadership for all government clinical initiatives including, but not limited to, the Non-Complex Chronic Care Management (CCM), Behavioral Health Initiatives (BHI), and other initiatives including Remote Patient Monitoring (RPM) Provide consultative leadership and support to client practices and personnel as appropriate and as directed by Leadership Experience & Skills: Required Experience and Qualifications: Education Necessary for Position: Bachelor’s Degree required; Master’s Degree highly preferred Experience & Skills Necessary for Position: 3-7 years relevant experience in the clinical quality, risk and performance improvement agenda is required Exceptional communication and interpersonal skills, with a track record of building strong relationships Demonstrated ability in managing multiple projects and priorities in a fast-paced environment Strong problem-solving and analytical skills, with the ability to identify and manage risks Highly organized, detail-oriented, and focused on delivering results Experience with electronic health records (EHR) and healthcare technology Passionate about delivering an exceptional client experience and dedicated to client success Work Environment: This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Notice will be provided if travel is required. Organizational Relationships: Develop and maintain positive internal and external organizational relationships that would contribute to the success and growth of the company. Preferred Experience and Qualifications: Practice Management, RN or LPN license experience a highly preferred

Head of Ops

Practice Area: Healthcare IT
Location: CT
Client Summary: Delivers an integrated program consisting of virtual interdisciplinary care, neuroplasticity-centered coaching, and peer support. Aims to assist individuals with chronic pain by addressing the fragmented nature of traditional pain care. Recruits chronic pain specialists in pain medicine, physical therapy, psychology, and coaching to work collaboratively with patients. Identifies barriers to progress and creates unified treatment plans through individual and team-based approaches. Focuses on transforming patients into active managers of their pain, leading to improved symptoms, function, and quality of life. Seeks to reduce the amount of pain management care sought and lower overall costs of care. Position Responsibilities: Work with the founding team to create and translate strategy into actionable steps for growth and scalable processes Create scalable processes and structure to enable industry-leading patient care Analyze existing internal operations and identify areas for process improvement and efficiencies Evaluate company performance by setting, tracking, and interpreting key objective data and measurements Customer success & pilot implementation Clear communication with company’s network of licensed providers and coaches Ongoing input into achievement of financial and clinical goals Oversee project delivery across the organization, driving clarity and decision-making for functional owners Foster an environment of high performance and accountability with a high level of morale, business ethics and integrity Experience & Skills: Required Experience and Qualifications: 5+ years in healthcare services operations (preferably clinical ops) RCM Experience Demonstrated leadership in early stage startups and an understanding of cross-functional team organization A passion for transforming healthcare services and improving the patient experience Organized, detail oriented processes/systems thinking Compensation $150k-$200k, equity, unlimited vacation, additional income for coverage of health insurance stipends (no group policy)

VP of Business Development

Practice Area: Healthcare IT
Location: CT
Client Summary: Our array of products and services encompasses: optimization of rebates and formularies; consultancy on pharmacy benefits; formation of pharmacy benefit coalitions; ensuring healthcare payment integrity; patient navigation services; consultation on hospital financial assistance; and design of small group medical benefit plans Position Responsibilities: Close new business for AlignRx, CoeoRx and Sola Health to new prospects to obtain quota achievement Effectively communicate the value propositions across the portfolio of companies within Goodroot Build a large pipeline of prospective opportunities to ensure achievement of targets Manage pipeline and forecast accuracy on a monthly/quarterly/annual basis Effectively and accurately utilize Salesforce.com to manage, track, and control all revenue generation activities Collaborate with internal teams, including operations, account management, marketing, finance, legal and others, to ensure success and performance Conduct market research to identify selling possibilities and evaluate client needs Actively seek out new sales opportunities through cold calling, networking, attending conferences and social media Schedule and lead meetings with potential clients Have the ability to understand multiple company’s products and services and position them in a consultative approach Prepare and deliver appropriate presentations, proposals and RFPs on products and services Participate on behalf of the company in exhibitions and conferences Negotiate/close deals and handle complaints or objections Gather feedback from clients and prospects and share with internal teams Experience & Skills: Required Experience and Qualifications: Bachelor’s degree required Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business Self-motivated and results driven with creative and analytical problem-solving skills Strong written and oral communication, presentation, and organizational skills Strong work ethic Aptitude for problem solving and the ability to determine solutions for customers using a consultative sales approach Ability to maintain strong internal and external networks Travel approximately 50% of the time supporting sales efforts, attend company sponsored meetings and industry events 5+ years B2B sales experience 2+ years’ experience selling to Employer Groups, TPAs, and Brokers Consistent track record of achieving/exceeding sales targets in high growth environment

Chief Product Officer

Practice Area: Healthcare IT
Location: DC
Client Summary: Virtual interpreting platform Global community of interpreters 140+ countries Available 24/7 300+ languages. Accessible to clients Smartphone Tablet Computer Integration options for platforms like Zoom. Position Responsibilities: Leadership and Vision: Have a strong vision and mission-oriented work ethic that inspires your team and the rest of the company to do their best work. Be customer-obsessed, engaging constantly with clients to research their pain points and needs, as well as work alongside them to develop new product features and capabilities. Strategic Planning and Collaboration: Take the lead on working with key team members across the company, from Client Development to Engineering, to build consensus on product roadmap and ensure alignment of roadmap with interdepartmental goals and necessities. Work with the team (including potential junior Product Managers) to build and drive a formalized product process including, but not limited to, Roadmap, Product Requirement Documentation, Product Designs, Specifications, and Testing Plans. Innovation and Product Evolution: Have a keen instinct for how the product should evolve both in terms of improvements to existing functions and of design and implementation of new features and capabilities that are responsive to emerging client needs as well as to market opportunities and technological advancements. Be able to present and communicate product development initiatives to teams and departments, arbitrating tensions in day-to-day decisions as needed. Team Building and Management: Build and cultivate the product management team by taking on a significant role in recruiting, selecting, orienting, coaching, performance reviewing, and mentoring team members. Other duties as assigned. Experience & Skills: Required Experience and Qualifications: Over 7 years of direct experience in Product Management, with a preference for Engineering Management background. Strong Project Management capabilities, evidenced by a history of successful strategy development and execution, fostering cross-functional collaboration, and building consensus. Possesses a strategic growth mindset, particularly suitable for a seasoned product professional adept at driving growth within dynamic organizational environments. Demonstrated prowess in product development, including the ability to conceive and evolve products from inception, conduct testing, and gather valuable customer insights. Proficient in constructing product roadmaps and dedicated to meeting timelines and commitments. Values progress over perfection, understanding the importance of advancing initiatives without being hindered by the pursuit of flawlessness. Entrepreneurial drive, committed to propelling initiatives forward with agility and innovation, fostering an entrepreneurial culture within the organization. Skilled in operational excellence, capable of operationalizing ideas and implementing streamlined processes effectively. Possesses a consumer-centric mindset, deeply understanding the dynamics of marketplace experiences from the perspective of end-users. Able to collaborate seamlessly across disciplines, working closely with marketing and engineering teams to ensure cohesive product development. Experienced in navigating the challenges of small company growth, with a track record of success in driving growth initiatives within such environments. Compensation $225k Social Security. 401(K) Disability. Healthcare. Pension. Time Off (days)

Chief Revenue Officer

Practice Area: Healthcare IT
Location: DC
Client Summary: Virtual interpreting platform Global community of interpreters 140+ countries Available 24/7 300+ languages. Accessible to clients Smartphone Tablet Computer Integration options for platforms like Zoom. Position Responsibilities: Revenue Generation Strategy: Develop and execute revenue generation strategies across healthcare verticals, focusing on FQHC, home health, behavioral health, outpatient, and ancillary markets. Drive market segmentation, targeting specific sectors to maximize revenue growth. Sales Leadership and Operations: Oversee inside and outside field sales operations, from lead generation to closing deals. Establish and manage sales goals tied to corporate-level growth objectives. Lead, mentor, and manage the Client Development team, ensuring productivity and success. Sales Enablement and CRM Ownership: Develop a Sales Enablement system, providing internal resources for the Client Development team. Serve as the primary product owner for the CRM system (Hubspot) to provide critical insights for executive decision-making. Financial Management and Reporting: Build and manage departmental budgets, including commission structures. Produce and maintain sales reporting, financial reports, projections, and budgets. Provide in-depth financial analysis of team performance. Strategic Partnerships and External Relations: Manage strategic partnerships through B2B business development, partnership marketing, and integration efforts. Oversee external vendor relationships, contracts, and associated SLAs related to the Client Development team. Market Segmentation and Go-to-Market Strategy: Implement a strong philosophy and methodology for segmenting the market, targeting specific healthcare sectors. Develop go-to-market strategies, hiring specialized teams focused on specific segments. Board and PE Collaboration: Collaborate effectively with the board and private equity partners. Provide transparent communication and reporting, demonstrating alignment with investor expectations. Experience & Skills: Required Experience and Qualifications: 10+ years leading and contributing to SaaS Enterprise Healthcare sales teams, with a focus on FQHC, home health, and behavioral health. Expertise in legacy and emerging healthcare technologies used by providers, health plan networks, and patients. Familiarity with modern CRM systems (Salesforce, HubSpot) and G-Suite. Proven experience building budgets, forecasting, and executive-level reporting. Excellent written and verbal communication skills. Strong experience working in a Mac environment. Track record of leading productivity-driven teams. Strong strategic thinking skills. Demonstrated success in market segmentation, hiring, and targeted go-to-market strategies. Experience in sales process optimization, throughput numbers, and demand generation. Exposure to working with board and private equity partners. Key Performance Metrics (not limited to): Pipeline growth MoM (Lead Generation) % of leads as a result of direct sales outreach (vs. Digital sourcing) Conversion Rates MoM Closings MoM Revenue from new clients (Usage) MoM Growth in Enterprise-level clients MoM Portfolio Diversification both in number and revenue. Compensation $225k Social Security. 401(K) Disability. Healthcare. Pension. Time Off (days)

Executive Admin

Practice Area: Healthcare IT
Location: DC
Client Summary: Virtual interpreting platform Global community of interpreters 140+ countries Available 24/7 300+ languages. Accessible to clients Smartphone Tablet Computer Integration options for platforms like Zoom. Position Responsibilities: Daily calendar maintenance & scheduling Keep the calendar up to date Schedule and confirm all meetings, ensuring necessary logistics are finalized and all attendees are confirmed Ensure that the CEO is properly prepared for all meetings in advance with background research or necessary information: Include time/location, call info, participants, and other background information or Bios Track contacts, follow up tasks and information requests Alert CEO of upcoming staff OOO time, birthdays and anniversaries Events calendar & logistics Maintain list of conferences that CEO may attend Register for conferences and confirm all related travel Coordinate with Marketing, Sales and other Departments on event attendance and any associated public relations requirement that accompany such an event Organize company-wide offsites and other events Organize Executive leadership offsite events, including booking flights, hotels and meals Communication Craft communication to internal and external audience on behalf of the CEO Field inbound communication to reduce CEO’s inbox Alert CEO on relevant internal news shared in ILR Slack Channel Alert CEO on relevant world and industry news that impacts the business Book travel, transportation and accommodations Search for optimal flight/hotel itineraries Monitor travel delays or changes Anticipate ground transportation, meal and amenity needs Book meetings to attend during travel Maintain list of people to meet in frequented cities Board meetings Coordinate all logistics, including logistics, meeting rooms, video conferencing and AV needs, meal reservations and catering Communicate with Board members on dates and details Support the development and distribution of meeting materials Expense reporting Reconcile credit cards Create and code expense reports and organize supporting documentation Personal/lifestyle assistant responsibilities are a significant part of the overall EA, creating structure and balance in the CEO’s personal life which enables her to be more productive in her professional life. Personal/lifestyle Tasks Include Organizing family life tasks and events Recruiting and interfacing with household staff and vendors Managing household projects Arranging personal travel Running errands and personal shopping Experience & Skills: Required Experience and Qualifications: Bachelor's degree required. 4+ years direct C-level support or similar. Tech savvy. Knowledge of G-Suite essential. Ability to work in Google Slides and Powerpoint to create presentations and to build basic spreadsheets in Excel or Google Sheets. Reliable and punctual All- hand- on-deck disposition: No task is too big or too small, Organized, high attention to detail and results-oriented Proven ability to handle multiple tasks under tight deadlines Good writing and communication skills A collaborative and team-oriented personality, with an ability to build strong working relationships Self-motivation that doesn’t wait for prescriptive direction and anticipates the follow on request A strong ability to work in a face-paced, dynamic environment Skilled at both planning and hands-on execution Strong analytical and problem-solving aptitude Intuitive use of discretion and complete trustworthiness Preferred Experience and Qualifications: MBA or Masters preferred Experience in the business or Tech/IT space is preferable.

Business Development Executive

Practice Area: Healthcare IT
Location: FL
Client Summary: Specializes in leading medical and dental billing and revenue cycle management Aids organizations in maximizing revenue while minimizing operating costs Solutions enhance the efficiency and profitability of: Medical practices Hospitals Dental groups Group purchasing organizations (GPOs) Third-party administrators Position Responsibilities: Sales Leadership: Meet and exceed sales objectives for the assigned nationwide territory. Represent as a leader in Outsourced Revenue Cycle Management (RCM) services and technology. Business Development: Drive new business acquisition, particularly in the medical space, focusing on Outsourced RCM services. Implement sales strategies to increase territory results and build strong business relationships. Prospecting and Relationship Building: Identify and qualify new prospects through various communication channels, including written, telephone, and face-to-face interactions. Conduct in-person prospecting, consultations, and sales meetings within the defined territory. Industry Engagement: Establish and maintain relationships with key referral sources in the medical community. Stay informed about industry, customer, and competitive trends to remain a leader in the field. Training and Development: Stay current on industry-specific knowledge, including healthcare, medical practice management, and pharmaceutical experience. Participate in ongoing training in sales skills, product features/benefits, and other critical business areas. Market Research: Collect competitive data and provide insights to inform strategic decision-making. Representation: Participate in and attend sales meetings, tradeshows, and professional association meetings outside of regular business hours, as required. Experience & Skills: Required Experience and Qualifications: 5-7 years of demonstrated successful sales experience, with a focus on Outsourced RCM services. Experience in selling to the medical space, with knowledge of medical practice management, DME, or pharmaceuticals. Proven track record in building and maintaining relationships and referral sources. Familiarity with current office technologies (MS Office, CRM, etc.). Excellent communication, time management, and organizational skills. Compensation $130k-$190k, Health Insurance, 401k, Paid Vacation

Chief Commercial Officer

Practice Area: Healthcare IT
Location: FL
Client Summary: Leading transformation in healthcare through data confidence Tailored Platform as a Service (PaaS) solutions Targeting health systems, health plans, and diverse industry stakeholders Platform: Cloud-based architecture with AI capabilities HITRUST-certified, supporting value-based care initiatives, data governance, archival, and access Customized PaaS offerings for healthcare clients and stakeholders Position Responsibilities: Drive profitable Annual Recurring Revenue (ARR) growth for the SaaS and PaaS offerings, with a primary focus on data-driven sales KPIs such as Marketing Qualified Leads (MQL), Sales Accepted Leads (SAL), and Sales Qualified Leads (SQL). Develop and execute comprehensive commercial strategies, optimizing pipeline management through the use of advanced tools like Salesforce, Salesloft, and Pardot. Drive innovation in product marketing and positioning to enhance market presence and maximize ARR opportunities. Lead the development and implementation of effective lead generation initiatives to support business growth. Build and elevate brand presence both digitally and at conferences, employing strategic initiatives to enhance visibility, credibility, consistency and positive perception that resonates with the target audience and stakeholders. Hire, train and manage the marketing and sales team, providing strategic direction and guidance to achieve revenue targets, emphasizing the importance of profitable ARR growth. Train and support Client Success team to develop collaborative initiatives between sales and delivery to foster account expansion and renewals. Collaborate with Finance to develop pricing methodology and accurate forecasting, ensuring alignment with overall financial goals. Work closely with cross-functional teams (e.g., technology, strategy) to align commercial efforts with the overarching business objectives. Establish and nurture key partnerships to expand business opportunities in the SaaS and PaaS space. Experience & Skills: Required Experience and Qualifications: Proven extensive experience in a senior commercial leadership role, preferably as a CCO or similar, with a focus on driving profitable ARR growth in SaaS and PaaS offerings. Strong background in brand development, product marketing, conferences, lead generation, sales, and pipeline management using data-driven KPIs. Demonstrated experience selling into and understanding buying strategies specifically to healthcare provider and/or payer stakeholder groups. Demonstrated ability to drive revenue growth and achieve sales targets through expert tools like Salesforce, Salesloft, and Pardot. Experience in collaborating with Finance on pricing methodology and forecasting. Exceptional strategic thinking and analytical skills. Effective leadership and team management capabilities. Excellent communication and interpersonal skills. Innovative mindset with a focus on driving profitable business success. Preferred Experience and Qualifications: Compensation $300k-$500k Flexibility Paid Time Off With values of time off, earned time off, and generous PTO, our employees treasure their time in the office and with their families and friends. Every full-time employee earns 20 PTO days + paid holidays every year. Medical insurance packages, including health, vision, and dental to all its employees. Health Savings Account Retirement

Client Services Executive

Practice Area: Healthcare IT
Location: FL
Client Summary: Specializes in optimizing efficiency and cost reduction for payers, providers, and pharmaceutical companies. Provides technology-driven services to streamline medical billing, coding, and collections processes. Features the world's largest medical coding team alongside proprietary technology and analytics for unparalleled effectiveness. Position Responsibilities: Be a central point of contact and customer advocate for assigned clients. Establish trusted partner relationship with existing primary contact at a customer and maintain a regular cadence of touch points to solidify and expand existing customer relationships to grow the existing client base. Identify opportunities to cross sell. Through collaboration with operations leaders and sales, identify opportunities for expanded services and collaborate with the client partner assigned to each account to nurture and propose additional services. Ensure client stability, growth, and long-term retention. This includes meeting established expectations for ongoing client communications as well as scheduled monthly and/or quarterly performance calls and onsite meetings. Provide leadership for ongoing quality and service management. Manage escalated client issues and challenges, involve appropriate senior management and operations personnel, and respond promptly with appropriate feedback. Must be able to work in a matrix reporting environment and serve as an influencer of other key service roles, including operations and client management. Communicate key performance indicators (KPIs) by client, by service line and report results proactively. Partner with operations leaders to monitor, analyze and report service trends and haps as well as to create performance improvement plans where necessary. This requires an understanding of analytics and system data. Identify revenue risks. Have an in-depth knowledge of client’s management and operating environment to quickly identify and facilitate mitigation plans to prevent loss of revenue due to operational performance or service decline, change in leadership, merger/acquisition, change in program scope, fee reduction request, etc. Ensure proactive and effective client communications on this company and industry matters that are pertinent to client. This requires inter-company discussions and focus group participation as applicable as well as an understanding of revenue cycle changes and the impact on providers. Ensure client contracts are properly administered and billing issues are resolved in a timely manner. Experience & Skills: Required Experience and Qualifications: Strong working knowledge of the healthcare revenue cycle industry, including an understanding of Health Information Management. Ability to utilize internal tools for timely reporting of client activity and cross-sell expectations. Bachelor's degree in healthcare administration, Business, or related field. A minimum of three (3) years’ experience, with at least two (2) years in a similar role managing clients within the healthcare revenue cycle management industry, preferably as both practitioner and consultant or within healthcare operations with exposure to billing, insurance follow up and collections. Previous experience bringing new and/or expanded services. Key Success Indicators/Attributes Demonstrate well-developed verbal and written communication skills. Demonstrated ability to work with and through others, strong leadership, analytical, financial, communication and problem-solving skills and the ability to act/decide accordingly. Exceptional customer service and the ability to plan, organize, and exercise sound judgement. Capable of creating management level action and remediation plans for clients as needed. Ability to develop an independent viewpoint and present a compelling business case to support recommendations. Exhibit strong drive for results and success; conveys a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences. Demonstrate self-motivated and self-directed skills. Possess strong time management and organizational skills Maintain courteous, professional, and effective working relationships with employees at all levels of the organization. Ability to collect, synthesize, and research complex or diverse information for proposing effective solutions. Compensation $75k-$80k Robust Education Programs: Reimbursement towards CEUs, professional development Continuing Education: Free coding manuals, monthly webinars, access to learning labs and refresher courses Opportunities for Advancement Robust Benefits Program

Credentialing Specialist

Practice Area: Healthcare IT
Location: FL
Client Summary: Value-based primary care group serving Medicare population for over 10 years Committed to excellent healthcare with patient's health as top priority Over 100 wholly owned locations Focus on providing comprehensive primary healthcare services Dedicated to guiding patients towards healthy, enjoyable, and rewarding lives Position Responsibilities: Conduct credentialing and provider enrollment activities in accordance with best practices and regulatory requirements. Utilize prior experience to quickly acclimate and effectively contribute to the credentialing process upon joining the team. Demonstrate a willingness and ability to learn new processes and best practices in credentialing and provider enrollment. Take ownership of the credentialing process and dictate workflow, ensuring tasks are completed accurately and in a timely manner. Work autonomously to manage credentialing projects and tasks, demonstrating initiative and accountability. Exhibit a hunger for knowledge and continuous improvement, seeking out opportunities to enhance credentialing processes and outcomes. Take on internal project management responsibilities as needed, coordinating efforts across departments to achieve credentialing objectives. Show potential for growth into a managerial role, with opportunities to lead and mentor a team of credentialing specialists. Experience & Skills: Required Experience and Qualifications: Minimum of 2 years prior experience in credentialing and provider enrollment, preferably in a multi-site clinic or RCM vendor environment. Strong understanding of best practices in credentialing and enrollment processes. Ability to quickly come up to speed and hit the ground running in a new environment. Demonstrated ability to learn and adapt to new processes and technologies. Autonomous work style with the ability to dictate workflow and manage projects independently. Hunger for knowledge and a commitment to continuous learning and improvement. Preferred Experience and Qualifications: Experience in internal project management is a plus. Understanding of the health plan side of credentialing is preferred. Compensation $70k-$120k, Health Insurance, 401k, Paid Vacation

Director of Quality Assurance and Compliance

Practice Area: Healthcare IT
Location: FL
Client Summary: Empower patients and physicians to enhance health outcomes through an innovative platform for proactive patient care. Enable healthcare organizations to remotely manage chronic conditions and deliver personalized patient experiences. Cultivate a culture of teamwork, innovation, mutual respect, and equity. Advocate for prevention over treatment, inspired by personal experiences with the shortcomings of modern healthcare. Ensure every patient receives timely and appropriate care, regardless of their condition or status. Prioritize empathy and place the patient at the forefront of all initiatives. Foster a familial environment where collective success is celebrated, irrespective of scale. Emphasize ownership and empathy in all aspects of work, recognizing the profound impact on real patients' lives. Position Responsibilities: Oversee and build the internal compliance team, ensuring efficient operation and adherence to compliance standards. Develop and implement comprehensive policies and procedures to ensure regulatory compliance across all aspects of the organization. Generate compliance reports and provide regular updates to the Compliance Committee and executive leadership. Conduct EMR chart audits to assess the quality of clinical documentation and ensure accuracy and completeness. Evaluate the quality of phone calls and charting to maintain high standards of patient care and regulatory compliance. Manage internal compliance processes, including audit checks and controls, to mitigate risks and ensure adherence to regulations. Review multi-state charting to ensure compliance with state-specific regulations and licensing requirements. Maintain multi-state licenses and stay abreast of regulatory changes and updates. Serve as the point of contact in the event of a CMS audit, ensuring preparedness and compliance to avoid potential fines. Utilize scrappy/startup experience and software background to streamline processes and optimize efficiency. Initially function as a player-coach, actively participating in QA activities while gradually building out the QA and compliance team. Provide leadership and mentorship to team members, fostering a culture of continuous improvement and professional growth. Collaborate with cross-functional teams to address compliance-related challenges and drive organizational success. Experience & Skills: Required Experience and Qualifications: Bachelor's degree in a relevant field. Proven experience in QA and compliance roles, preferably in the healthcare industry. Strong background in medical records management and familiarity with EMR systems. Demonstrated ability to develop and implement policies, procedures, and compliance frameworks. Excellent analytical skills with a data-driven approach to problem-solving. Experience with audit processes and controls, preferably in a multi-state environment. Strong leadership and communication skills with the ability to influence and collaborate across all levels of the organization. Ability to thrive in a fast-paced, high-growth environment and effectively manage competing priorities. Preferred Experience and Qualifications: Advanced degree or certification in healthcare compliance preferred. Proven experience in QA and compliance roles, preferably in the healthcare industry. Knowledge of CMS regulations and experience managing CMS audits is highly desirable. Previous experience in a startup environment is preferred. Compensation $100k, Medical, Dental, Vision, Life Insurance, Paid Time Off, Career Advancement Opportunities, and the Ability to Work Remotely