Posts Tagged ‘Staffing software’

Staffing Software Needed by Government Entities

Written by Andrew Rothman on . Posted in Industry

Recruiting and staffing software are among government entities’ top needs. Visit https://pcrecruiter.net/home.htm to learn more.

A recent report from BidPrime.com detailing state and local government contracts found that software is among the top needs of those entities. This provides a great opportunity for staffing software, recruiting software and other software companies.

BidPrime.com is an online subscription service providing government bids and contract intelligence to businesses. The organization’s most recent report lists each state’s most commonly requested items or services and the number of bids and RFPs issued by state agencies, cities, counties and school districts.

Staffing Software Use through SaaS Increasing

Written by Andrew Rothman on . Posted in Industry

More companies are now using human resources and staffing software in the form of Software as a Service.

The most recent InformationWeek Analytics survey found that 47 percent of companies are using SaaS, and of those, three-fourths consider the service to be extremely or critically important to their organizations. SaaS requires the software to be maintained by the provider, which frees up resources for companies to focus on other projects.

Companies no longer solely use SaaS for sales force automation and customer relationship management, but also for purposes related to human resources, Web presence, e-mail, service desk, collaboration, financial and backup.

Staffing Software Helps Call Center Managers

Written by Andrew Rothman on . Posted in Industry

As the current economic recession has caused many companies to cut call center jobs, managers at those call centers could greatly benefit from staffing software (Click here).

Managers often face the challenge of how to accurately schedule the correct number of agents based on call volume. That means company money is wasted if the manager schedules too many agents and there are not enough calls coming in. At the same time, customer satisfaction can decline if there are not enough agents and hold times increase.

While it is difficult to predict what call volume will be, managers also must find the right agents to fill positions in each shift. Most call centers today handle phone calls, e-mails and Web chats, and some agents are better at handling one technology than the others, so it is important for managers to assemble a team that represents a good balance of skills.

Staffing Software Purchases Could Increase

Written by Andrew Rothman on . Posted in Industry

Although a new survey found that most small and medium businesses are holding onto their servers and laptops longer, many are planning to make significant investments in new hardware and software, which could include staffing software, during the next six months.

Spiceworks, Inc. recently revealed its Q3 survey of more than 1,000 IT professionals, which was designed to investigate current technology purchasing, usage and software trends.

Many companies are planning to make new purchases and new hires despite the fact that 39 percent of companies cut budgets from 2008 to this year, with an average cut of 22 percent. About 31 percent of companies kept budgets the same and 30 percent increased budgets by 27 percent.

Staffing Software Benefits Manufacturing Companies

Written by Andrew Rothman on . Posted in Industry

Staffing software and other workforce management solutions have helped make shrinking employee staffs more efficient amid the current recession.

The manufacturing industry is one that has been dramatically effected by the current state of the economy. The industry has seen a drastic decrease in production and a large increase in the need to layoff more employees than usual.

One way manufacturing companies are getting around the problem of having a much smaller workforce is by using some form of staffing software. This type of software helps companies maximize the productivity of the employees that do remain.