|Call Center Team Leader|
We have a great call center team lead opportunity in Mesa, Az. If you're looking to advance your career this could be a great opportunity to work with one of the fastest growing BPO’s in the world. This opportunity will give you a chance to be a team lead while still producing as an individual with unlimited growth potential.
ABOUT THE JOB
Team Leads play a critical role for our client, as they provide front-line direction to their CSRs, and ensure quality service is provided in every customer interaction. They also represent their clients and learn and maintain knowledge of client brand and philosophy, as well as products, promotions and processes.
Team Leads are coaches, advocates and role models for their CSRs. They promote professional and personal development of individual team members by administering performance evaluations, training needs, progressive disciplinary actions, and career opportunity programs.
Salary $35,000 to $45,000.00
Unlimited growth potential