Job Title
Call Center Director of Business Dev. VIRTUAL
Date Posted
Winchester, VA
Min Salary
Max Salary
Job Type
Full-Time Regular
Job Description

Our client is looking for a high energy Call Center Director of Business Development (BPO). You must have at least 5 years of Business Development with a proven track record of a minim of 2M a year in new logo’s. In this role you will utilize your hunter mentality, excellent communication skills and wealth of enterprise sales expertise to qualify, position & close customer contracts for Business Process Outsourcing solutions. You will leverage your Company community of stakeholders, marketing, inside sales, customer success, finance, operations and other supporting departments to ensure that their customer solutions exceed expectations and promote long-term and mutually prosperous relationships.

Location: THIS JOB can be VIRTUAL

Responsibilities of the Call Center Director of Business Development Executive:

  • Exceed quarterly & annual sales targets measured against Annual Contract Value (ACV) quotas. Quota 2M a year in new logo’s
  • Work closely with management to build and nurture sales pipeline through well-orchestrated inbound and outbound prospecting campaigns
  • Be a predictable sales forecaster by meticulously tracking leads and opportunities with detailed notes in the CRM platform
  • Coordinate resources and SMEs to professionally respond to new business opportunities (e.g. Introductory calls, scoping calls, RFPs, RFIs, etc.)
  • Identify potential expansion opportunities within existing clients
  • Establish, develop and maintain relationships with current and prospective clients

Qualifications for the Call Center Director of Business Development:

  • Eight or more years of enterprise sales experience working with midsize to large corporations selling complex solutions (e.g. business process outsourcing, Customer Care, Telco, Health etc.)
  • Prior proven and successful experience exceeding a minimum 2 to 4 million annual sales quotas
  • Recent Business Process Outsourcing (BPO) sales experience a must with a proven track record
  • Experience in selling domestic, International, brick & mortar, and/or home-based agent models a must:
  • Proven experience in successfully building and managing relationships with enterprise clients
  • Proven closer with proven ability to meet and exceed quotas
  • Critical thinking skills - Ability to analyze customer data and translate into problem-solving solutions
  • Excellent verbal and written communication skills
  • Motivated by a highly leveraged, commission-based comp plan with a competitive base salary
  • Proficient computer skills including CRM, sales engagement & marketing automation tools
  • Bachelor’s Degree required
  • Travel as needed


Salary $120K to $140K BOE

3-2-1 Residual

Great benefits