PCRecruiter is honored to be one very few recruiting software options to place on TrustRadius’ 2022 “Most Loved Awards”. This is a particularly special Valentine’s Day present, as we know our award is based solely on the glowing comments from verified, independent reviews written by professionals in recruitment, staffing, and human resources.

TrustRadius 2022 Most Loved Software

TrustRadius serves over 1 million B2B technology buyers per month with verified reviews and ratings to make informed purchasing decisions. Each year, TrustRadius analyzes every review collected on tens of thousands of products across hundreds of categories, looking for how often users mentioned something they absolutely love about these products. By comparing love-related keywords against the total number of reviews for each product, they come up with a listing of the top 100 “Most Loved Software” offerings on their site.

PCRecruiter is honored to be one very few recruiting software options to place on TrustRadius’ 2022 Most Loved Awards. This is a particularly special Valentine’s Day present, as we know our award is based solely on the glowing comments from verified, independent reviews written by professionals in recruitment, staffing, and human resources.

“Buyers have many options to choose from when it comes to recruitment agency software. Recruiting in today’s employment market can be a headache, but the right software can help ease that pain. PCRecruiter is one of the most loved software products of 2022,” said Megan Headley, VP of Research at TrustRadius. “PCRecruiter earned a Most Loved award based directly on feedback from their customers. Reviewers highlighted the time savings the product provided, the simple integrations with other software products, and the reporting features offered.”

Some of the comments have included:

“PCRecruiter always seems to be ahead of the game, innovative and talks with the customers on how to improve the logic and workflow and adapting it to the entire recruiting, hiring and placement process.”

“The technical support is terrific and frankly the main reason I won’t even consider switching to another platform. I love that if I have a question and can’t find the answer quickly within their learning management system, I can call or chat with them and get an immediate response.”

“For presenting candidates to clients, PCRecruiter has had rave reviews from my clients. It’s easy to look through a candidate’s profile and provide feedback.”

“PCR has been instrumental in our growth and success and all 14 of our offices use it. The system is deep with solutions to keeping track of candidates, clients, business opportunities, jobs and so much more. It also integrates with a number of other applications that we use daily. We would not be able to function without PCR as the backbone of our recruiting systems.”

This announcement comes on the heels of PCRecruiter making the Top 50 HR Software list on G2 for 2022.

PCRecruiter has been named to G2’s Top 50 HR Software List in the annual ‘Best Software Awards’. This PCRecruiter’s first time appearing on one of G2’s Best Software lists, earning its place this year thanks to high marks for customer service and adaptability in the recruiting, staffing, and HR space.

PCRecruiter has been consistently highly-rated on G2, the world’s largest and most trusted software marketplace. G2 helps more than 60 million people every year make smarter software decisions based on authentic peer reviews, and is the definitive online destination to discover, review and manage the technology that businesses need to reach their potential.

This year, PCRecruiter has been named to G2’s Top 50 HR Software List.  The annual Best Software List ranks the world’s best software companies and products based on authentic, timely reviews from real users.

This PCRecruiter’s first time appearing on one of G2’s Best Software lists, earning its place this year thanks to high marks for customer service and adaptability in the recruiting, staffing, and HR space.

“G2 has been a great partner in spreading the word about PCRecruiter,” said Bill Kubicek, PCRecruiter co-founder and VP of Sales and Marketing. “We’re honored to have been included in the ‘Best’ this year, particularly because we know that standing is based on the reviews of satisfied recruiting and staffing pros.”

“As we continue to accelerate rapid growth, our online marketplace boasts 100,000+ software and services companies in 2,000+ categories and over 1.5 million trusted user reviews. Simply put, G2 is where you go for software,” said Godard Abel, co-founder and CEO, G2. “Our annual Best Software List aims to guide buyers on their purchasing decisions, knowing they can trust in the credibility and objectivity of our scoring algorithms. We applaud those companies named to our  2022 list, as they’ve earned the satisfaction among their customers as well as an impressive market presence.”

The top 100 software sellers are ranked based on a combination of Satisfaction and Market Presence scores for each seller, and the top 100 products are ranked based on reviews across all categories they are a part of. To be included in one of G2’s Software Sellers or Software Products “Best Of” lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

To learn more, view G2’s 2022 Best Software List and read more about G2’s methodology. To schedule a demonstration, contact us today.

G2, the largest software marketplace and review platform, has published its Winter 2021 reports. PCRecruiter was again ranked #1 in Customer Relationship and a Leader in multiple categories. G2 publishes these quarterly reports ranking applicant tracking software, staffing software, and recruiting agency software based on data from multiple sources.

PCRecruiter G2 Winter Awards 2022

Users love PCRecruiter on G2The Winter 2022 reports from G2, the largest software marketplace and review platform, are in! These quarterly reports are based on independent user reviews and satisfaction scores, as well as other data sources and indicators of market leadership. PCRecruiter has once again been revealed as one of the applicant tracking, staffing, and recruiting agency software industry’s top choices.

Still the Best in Customer Relationship

Among businesses from 1-50 employees, PCRecruiter has once again been ranked the #1 Applicant Tracking System in regards to quality of support, earning the ‘Best Relationship’ badge. In the mid-market range (companies with 51,000 -100,000 employees) PCRecruiter was ranked in the Easiest To Do Business With. Our team always works hard toward customer satisfaction, and we’re always glad to see the reviews that tell us we’re achieving that goal.

PCRecruiter Remains a Leader

G2 ranks software as a Leader based on substantial Satisfaction scores and Market Presence. PCR has once again placed in this group, both for the 1-50 employee range ATS market  for the ATS and the among Candidate Relationship Management categories overall. We also ranked as a High Performer in both the Staffing and Recruitment Marketing categories.

And, as with the Fall 2021 reports, PCRecruiter remained the vendor with Highest User Adoption for the Recruitment Marketing category.

Post Your Review!

We want your voice to be included in G2’s Spring 2022 reports! You can post a review of PCRecruiter at this link to be eligible for a gift card from G2 in thanks, or you can post via this link to donate $10 to “Girls Who Code”, helping to close the gender gap in tech.

G2, the largest software marketplace and review platform, has published its Fall 2021 report. PCRecruiter was ranked #1 in Customer Relationship and a Leader in multiple categories. G2 publishes these quarterly reports ranking applicant tracking software, staffing software, and recruiting agency software based on data from multiple sources.

Users love PCRecruiter on G2G2, the largest software marketplace and review platform, publishes quarterly reports that rank applicant tracking software, staffing software, and recruiting agency software. These reports are based on multiple data sources, including perceived market presence, satisfaction scores from independent user reviews, and indicators of market leadership.

With G2’s newest detailed breakdowns just released for Fall 2021, PCRecruiter has once again been revealed as one of the recruitment software industry’s top options for recruiting and staffing professionals in organizations of all sizes.

PCRecruiter is #1 ATS in Customer Relationship

The Fall 2021 reports indicate that, for businesses from 1-50 employees, PCRecruiter is a Leader among Staffing and ATS solutions. In fact, PCRecruiter is the #1 ranked Applicant Tracking System in this market in regards to quality of support, ease of doing business with, and likeliness to recommend.

Even among larger companies (51-1k employees), PCRecruiter ranked in the Top 10 easiest vendors to do business with. We know we go the extra mile to make our customers happy and successful, but it’s always nice to see it supported by the data!

PCRecruiter is a leader in Small-Business Applicant Tracking Systems (ATS) on G2

PCRecruiter is a leader in Small-Business Staffing on G2
PCRecruiter is a leader in Mid-Market Staffing on G2

PCR is Leading The Way

PCRecruiter received high marks across the industry, ranking as a Leader among Candidate Relationship Management and Applicant Tracking vendors, and as a High Performer in both the Staffing and Recruitment Marketing categories for businesses of all sizes.

In the Recruitment Marketing category, PCRecruiter earned the Highest User Adoption badge. This is perhaps one of the most important metrics we’re proud of — after all, even the greatest features and highest quality data can’t be of any value if your team isn’t using the software. The time and personal attention we put into getting new customers up to speed, and the system’s incredible configurability have put it at the top of the category in G2’s Implementation Index.

PCRecruiter is a leader in Candidate Relationship Management on G2
PCRecruiter is a leader in Recruitment Marketing on G2
PCRecruiter is a leader in Staffing on G2

We want your voice to be heard!

We appreciate the kind words and accolades from our users that went into these rankings. If you’d like to have your opinion counted in the Winter 2021 report from G2, we encourage you to post a review of PCRecruiter at this link. Not only will this help people learn about PCRecruiter, but you’ll also be eligible for a gift card from G2 in thanks.

To make sure you’re getting the most out of PCRecruiter, our training and technical experts are offering a new series of free webinars in November.

PCRecruiter Tutors WebinarsThe PCRecruiter team wants to help you build more productive relationships with your clients and MPCs (Most Placeable Candidates) while effectively tracking performance for your team. To make sure you’re getting the most out of PCRecruiter, our training and technical experts are following up the release of our new Learning Management System with a new series of free webinars.

The PCRecruiter Tutors series will cover helpful topics and new developments that can make you a more successful recruitment, staffing, or HR professional.

As always, personal training sessions with our team can be scheduled by emailing support@mainsequence.net

Upcoming Sessions

ALL SESSIONS on TUESDAYS at 1:00 PM Eastern
Recordings of all sessions will be available to all registrants.

NOVEMBER 3
“PCRecruiter for Gmail”

Learn about all that the PCRecruiter add-on for G Suite has to offer. If you’re a Gmail user and haven’t taken advantage of this free utility yet, this session is for you!

NOVEMBER 10
“Configuring & Sending Candidate Presentations”

Learn about the most powerful tool for submitting Candidates to Clients. We will dive into the available settings as well as the easy sending process for users. We will then take a look at it from the Client side, how the Resume will look to them, and how they can easily submit feedback.

NOVEMBER 17
“Configuring & Viewing the Analytics”

This webinar will focus on configuring the PCRecruiter Analytics and viewing them. Please note that the Analytics is an add-on feature which may not be available on your particular account. The Analytics are highly configurable and dependent on your specific use of Activities and Pipeline records.

NOVEMBER 24
“PCRecruiter Database Cleanup”

Join the team to learn the most effective ways to clean up your PCRecruiter database and rid yourself of old or incomplete data. We will discuss merging duplicates, running an inactive candidate report and more!

DECEMBER 1
“Using Rollup Lists”

Attend this PCRecruiter webinar to master working with Rollup Lists. We will cover setting up and using Rollup Stages, Quick Comments, Ranking, Planning and more!

PCRecruiter Tutors Sessions

Previous sessions in this series can be viewed at https://learning.pcrecruiter.net/site/webinars, including topics like:

  • Adding and Managing Records
  • Activities, Scheduling, and Tracking User Activity
  • Bulk Emailing and Email Campaigns
  • Customizing Layouts and Copying Settings
  • Importing Spreadsheets
  • PCR Capture
  • Reporting
  • Searching and Creating Rollup Lists
  • Setting Up and Using RingCentral
  • Using the Pipeline
  • Using the PCR Portal for MS Outlook
  • Working with Resumes

The PCRecruiter LMS

The award-winning PCRecruiter service team announces a new addition to our portfolio of training services and resources: The PCRecruiter Learning Management System. The PCRecruiter LMS will connect our users with the educational tools they need to get the best results out of the system. Now available to all users.

The award-winning PCRecruiter service team is always ready to help customers meet their goals in recruiting and staffing.  Recognizing that even the most well-honed tools require well-honed skills, this week we’re excited to add a brand new element to our portfolio of training services and resources: The PCRecruiter Learning Management System.

The PCRecruiter LMS connects our users with the educational tools they need to get the best results out of the system and helps managers achieve learning goals for their teams.  The courses offered in the LMS will help you advance your skills and your career through more effective understanding and use of PCRecruiter.

  • The LMS platform covers basic, advanced, and admin-level skills.
  • The growing list of topics range from “new user” fundamentals to more advanced courses in searching, reporting, and database management.
  • Most lessons include instructional videos and interactive step-by-step tutorials that let the user walk through the procedures as they learn.
  • Courses include regular checkpoints and conclude with short assessments to help measure mastery of the material.
  • Passing assessments leads to digital certificates that recognize achievements along the way.

The PCRecruiter LMS is now available to all current users at no added charge! Watch your inbox for an invitation email in the coming week. Our support team will be adding new courses and updating existing ones continually, and we also plan to offer a webinar on using the LMS in the near future.

We hope the PCRecruiter LMS will become a regular part of your team’s professional development and that it will contribute to your continued success.

If you have any questions, contact lms@mainsequence.net

Review PCRecruiter — Get a $25 Amazon Gift Card

Review PCRecruiter on G2 The new Fall reports from G2 are out, and PCRecruiter continues to stand proudly in the Leader segments for the Staffing and Applicant Tracking Software market spaces, particularly when it comes to companies with 50 or fewer employees. PCRecruiter also ranked as a Momentum Leader in the CRM space and High Performer in CRM and ATS spaces. These rankings are based entirely on independent reviews from recruiting and staffing professionals like you, and we deeply appreciate your comments and feedback.

We want to see your opinion counted in the next round of  reports from G2 this winter. We encourage you to post your review of PCRecruiter at this link. G2 is offering a limited number of $25 Amazon gift cards for verified reviews from our users, so we suggest you post yours soon!

G2, the largest software marketplace and review platform, has published its Summer 2020 report. Once again, PCRecruiter received high marks. G2 publishes these quarterly reports ranking applicant tracking software, staffing software, and recruiting agency software based on data from multiple sources.

Users love PCRecruiter on G2G2, the largest software marketplace and review platform, has published its Summer 2020 report. Once again, PCRecruiter received high marks.

G2 publishes these quarterly reports ranking applicant tracking software, staffing software, and recruiting agency software based on data from multiple sources. They use factors such as perceived market presence, satisfaction scores from independent user reviews, and indicators of market leadership to create detailed breakdowns.

PCRecruiter is a Leader & High Performer

The Summer 2020 reports show PCRecruiter as a Leader among ATS options in both the overall and small-business (50 or fewer employees) categories. Leaders have both high ratings on G2 as well as a substantial market presence score.

PCRecruiter was also ranked a High Performer in the overall and small-business Staffing categories. This is based on our high customer satisfaction scores, which remain consistently high. We ranked particularly well in areas of customer support and ease of doing business with. In fact, PCRecruiter was ranked top-of-the-list for Easiest to Do Business With among all Staffing vendors for mid-market (51 – 1k employees) companies.

PCRecruiter is a leader in Applicant Tracking Systems (ATS) on G2 PCRecruiter is a leader in Applicant Tracking Systems (ATS) on G2 PCRecruiter is a leader in Staffing on G2 PCRecruiter is a leader in Candidate Relationship Management on G2 PCRecruiter is a leader in Staffing on G2

Add Your Opinions

We appreciate the kind words and accolades from our users that went into these rankings. If you’d like to have your opinion counted in the Fall 2020 report from G2, we encourage you to post a review of PCRecruiter at this link. Not only will this help people learn about PCRecruiter, we’ve partnered with G2 Gives to donate $10 on your behalf to Direct Relief. This highly-regarded non-profit provides humanitarian aid to people affected by poverty or emergencies.

Happy New Year, in short and long strokes.

At our annual holiday gathering, each of us painted our own version of the same snowy night scene. The result was a series of paintings as unique as each of our clients


There are two kinds of people: those who like to read and those for whom this very sentence is TL;DR*

PCRecruiter strives to work for all types, so we offer our New Year greeting to you in two ways:

If you don’t like to read


The PCRecruiter team wishes you prosperity in 2020. We had a good year, and we expect next year to be even better. We are grateful for your choice of PCRecruiter, and we are continually working to bring you higher value. If you stop reading now, you will miss nothing but details.

and now the wordy version


A blank canvas
At our company’s annual holiday gathering, each of us painted our own version of the same snowy night scene. The resulting works of art are featured in the video above.

PCRecruiter’s customer base includes a sizable number of elite salespeople, and they tend to thrive in any economy or market. From the search business, to staffing, to HR and NGO, people who must close deals to secure talent have relied on PCRecruiter for years. We are looking forward to supporting many more closed deals in 2020.

In 2019, the PCRecruiter team improved across the board in design, development, delivery, and servicing capabilities. Consequently, the current version of PCRecruiter is the best, most reliable software in our history.

We made improvements in key areas; adding comments, filters, and workflow improvements to Rollup Lists, which leverage candidate presentation and email campaign tools and associated analytics into a top-shelf recruitment platform. We added Rollups and Activities into the PCR Mobile App, and made many other interface improvements.

We also released major updates to our Job Board this year. PCRecruiter job advertising and distribution features serve tens of thousands of job openings to a growing list of websites and partners, and this activity can now be integrated with PCR Analytics via Google.

The Ideas & Requests forum on our support portal was productive in 2019, leading to improvements for attachments and preferences, plus new filtering and search tools in the Recycle Bin.

We also worked on partnerships with third-party vendors, including our integration with the Sense communication platform and several major job boards. We carefully monitor all channels for customer suggestions and ideas to improve PCRecruiter.

This year we updated our coding infrastructure and development practices to support the latest frameworks. This will allow us to deliver extensive new functionality and to re-imagine the most widely used PCRecruiter screens in 2020.

Online review sites have become critical to buyer behavior, and PCRecruiter is among the most highly rated offerings on software recommendation and review sites. Your public comments help support our ability to serve you better and for longer. We certainly appreciate every one of your reviews and encourage you to write one on G2 or Capterra if you have not done so.

To the PCRecruiter community around the globe, we extend our best wishes for a new year filled with peace, strength, and abundant prosperity!

* TL;DR = “too long, didn’t read”

G2, the world’s leading B2B software and services review platform, has released their Fall 2019 quarterly reports. These reports are based on independent reviews from users in the staffing and recruiting industry. PCRecruiter has once again received high marks and is ranked in leadership positions on G2’s Grid reports.

PCRecruiter ranked in the Top Ten for multiple factors on both the Staffing and ATS Categories. In particular, we ranked well above the industry averages for customer service, ease of doing business, implementation speed, and more.

Small staffing businesses ranked PCRecruiter as one of the Top Three vendors in regards to customer relations, and PCR was given a Top Five slot for implementation and user adoption in the Candidate Relationship Management category.

Overall, PCRecruiter placed as a High Performer and Leader in both the Small-Business Staffing and ATS grids, as a Leader in the Staffing grid, as a High Performer in the ATS grid, and was ranked Highest User Adoption among  Small-Business ATS vendors.

PCRecruiter is a leader in Applicant Tracking Systems (ATS) on G2PCRecruiter is a leader in Staffing on G2Users love PCRecruiter on G2PCRecruiter is a leader in Small-Business Staffing on G2PCRecruiter is a leader in Small-Business Applicant Tracking Systems (ATS) on G2

We are honored to serve our users and we extend a heartfelt thank you to everyone for their thoughtful reviews!

If you’d like your opinion considered in G2’s next round of B2B software reporting, please visit https://www.g2.com/products/pcrecruiter/take_survey and submit your own review of PCR.

Happy New Year from PCRecruiter

The PCRecruiter team sends you joy and goodwill, and expresses our deep appreciation of the PCRecruiter community, which no doubt includes a number of the best recruiters in the world.

2018 was a year of powerful growth at Main Sequence Technology.  Our capabilities for the design, development, delivery, and servicing of PCRecruiter were improved across the board. This resulted in more frequent, more dense, and higher-quality updates, including enhancements to our Activity and Rollup utilities, new tools for Chrome with Capture 3 and Google Voice, plus calculation tools for split-desk recruiting. We also released major new features like our Candidate Presentations and Email Campaigns.

In addition to our technological progress, we implemented a great new support system this year, with improvements like online chat and the Ideas & Requests forum. These have helped us to better understand and serve the PCRecruiter community, and to plan for more exciting improvements in the coming year.

Today’s PCRecruiter is the best we have ever offered. Even this website got a makeover this year! We look forward to ‘leveling-up’ again in 2019. It’s a privilege to serve you.

To the PCRecruiter community around the globe, we extend our best wishes in this season of light that your new year will unfold with peace, strength, and abundant prosperity.

GetApp’s quarterly ATS ranking showcases the leading Applicant Tracking cloud apps in the North American market. PCRecruiter has been once again ranked in the Top 10!

GetApp research team identifies and evaluates hundreds of products, focusing on the top 10-15 cloud-based software products in the Applicant Tracking System (ATS) software category. They then creates the Category Leaders list to help business owners and decision-makers  in evaluating their ATS technology options.

The ranking highlights key factors that small businesses should consider when assessing which software products may be right for them. These factors include user perception (“user reviews”), compatibility with other systems (“integrations”), mobile offerings (“mobile”), technical capabilities (“functionality”), and product security (“security”).

Check out the rankings at GetApp’s site or contribute your own review of PCRecruiter.

GetApp Category Leaders constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, GetApp or its affiliates.

PCRecruiter - Top Rated Recruiting Software by TrustRadiusThe reviews are in, and PCRecruiter has earned the 2018 Top Rated award for Recruiting Software from TrustRadius.

The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. In order to earn a Top Rated badge for Recruiting Software, products must be in the top tier of the category with 30 or more reviews and ratings. Every reviewer is verified and every review is vetted before publication to ensure buyers can make truly informed decisions.

According to reviewers, PCRecruiter is living up to their promise of being a trusted name in online recruiting and resume management. Usability, reporting and flexibility for a range of business models were commonly cited strengths across PCRecruiter’s 35 reviews and ratings.

Read on to see what other users had to say.

“PCRecruiter is a seamless database system that allows simultaneous contact with LinkedIn and Facebook data.”

– Executive Recruiter, Financial Services | Read the full review


“We use PCRecruiter system wide at Cerca Talent. We use it for both recruiting and sales which is difficult for most other ATSs on the market. In looking for a reasonably priced applicant tracking system with all the functions of the major players, PCRecruiter has been the right solution for us for over 10 years.”

– President, Human Resources | Read the full review


“I have used PCRecruiter (PCR) for over 15 years. If every vendor that we work with was as good a PCR my life would be a lot better. The functions of the software meet all of our needs; customer service is extraordinary, if you have a suggestion they listen!

PCR has evolved over the years to keep up with new things that are happening like social media. As stated they listen to suggestions and take input seriously.”

– Owner, Machinery | Read the full review


“PCRecruiter is used to manage both recruitment job flow and business development activity. Having started my own business and currently working independently it is essential to the bulk of my day to day activities. Being able to customise different elements of the database means that I am able to search and categorise according to what matters most to my business. New options for attaching files through Outlook has improved workflow significantly.”

– Managing Consultant, Human Resources | Read the full review


“PCRecruiter is being used across the entire organization. The main and major business problem we were able to address was the creation of a centralized database for all of our business groups to use for their clients that expand across several industries, verticals and locations.”

– Data Intelligence Analyst, Staffing and Recruiting | Read the full review

Main Sequence is honored to be included in this list and to appear among such fine company. To learn more, read this guide on how TrustRadius Top Rated works.

Some users have reported that the PCRecruiter Launcher is popping-up unexpectedly with each fresh log-in and with the use of any Launcher control (document editors, schedule alarms, etc.) We have found that the issue is confined to the Chrome browser, and will be resolved by an upcoming Chrome update.

UPDATED JAN. 24: The latest update for Google Chrome is now out, and has resolved this issue. Chrome will update automatically, but if you would like to prompt an immediate update, visit the Help > About Google Chrome panel in your browser’s menu.


Some users have reported that the PCRecruiter Launcher is popping-up unexpectedly with each fresh log-in and with the use of any Launcher control (document editors, schedule alarms, etc.)

After analysis, we have found that the issue is confined to the Chrome browser. The issue is due to Chrome’s failure to adhere to the pop-up preference selection, which should suppress that message if users select the option after the initial use of the Launcher or control. This issue affects all pop-up windows in Chrome (including those unrelated to PCRecruiter) on Windows, Mac, and Linux.

A fix for this issue, which has been detailed by Google as Chrome won’t remember custom protocol associations, has been added to the next release of the Chrome browser (v.64). The production fix is scheduled for approximately January 23, 2018. Details on the release schedule for Chrome can be found here.

The beta version of Chrome, which now contains the fix, can be found here. Main Sequence does not advise the use of beta versions of any browser with PCRecruiter whenever practical. While the current issue is annoying, it does not involve security compromise or a potential for data-loss at this time.

We regret any inconvenience, but please note that the issue is outside of our control.

Happy New Year from PCRecruiter

The PCRecruiter team extends our best wishes for the coming year and our highest regards to all of you! We hope that 2018 brings you prosperity beyond your tallest estimates and great bounty of all that money can’t buy!

It’s that joyful season again. The PCRecruiter team extends our best wishes for the new year and our highest regards to everyone in our audience. As we approach New Year’s Eve, we enter our 20th year of serving staffing, perm placement, and direct-hire markets for talent acquisition technology around the world. 2017 was a fine vintage, with many of our customers appearing on “top” lists as leaders in their spaces, and PCRecruiter looking better than ever to industry analysts and software review sites.

In 2017, PCRecruiter released our comprehensive Analytics module, a new platform for complex split transactions, a revamp of the whole placements function,  and added lots of new timesaving features into the PCR Portal for MS Outlook, PCR Capture Chrome Extension, and throughout PCRecruiter in general.

We also supported a number of new top-shelf integrations this year including Textkernel, Verified First, TextRecruit, LogicMelon, Seek, Indeed, and more.  To more quickly respond to end-user needs we added the in-app notification banner and the PCR Canvas for development feedback. We also completely replaced our online service system at help.pcrecruiter.com, including a new Ideas & Requests forum.

In 2018 we are planning to announce even greater enhancements to PCRecruiter’s emailing, job posting, mobile access, analytics, and more.

We hope that 2018 brings you prosperity beyond your tallest estimates, and great bounty of all that money can’t buy!

PCRecruiter - Category Leader for 2017PCRecruiter has once again been ranked a top-ten choice in the Applicant Tracking Software category guides from Capterra and GetApp!

These sites are two of the B2B software industry’s leading directory / recommendation engines. They release regular reports based on user-submitted reviews, feature breakdowns, pricing, integrations, and other factors.

This quarter, GetApp’s Top Applicant Tracking Software list has ranked PCRecruiter in the top ten. The position is based on the strength of ratings from our users and our competitive stance in the mobile app for iOS/Android category.

On the Capterra site, PCRecruiter was included in the top ten Most Affordable Applicant Tracking Software list. Our cost of ownership was favorable compared to other ATS options, based on a hypothetical 2-user, 2-year license with the complete host of available features and services.

Main Sequence truly appreciates the recognition of PCRecruiter’s great ROI and comprehensive range of functions from these valuable independent services.

We invite all of our users to write their own review of PCRecruiter on Capterra or GetApp so that your opinions and experiences can be included in future rankings!

Earlier this year, SoftwareAdvice released their latest FrontRunners data. Main Sequence is proud to see PCRecruiter listed in the Masters quadrant, scoring 4+ out of 5 on most of the measured stats, such as Value (4.26) and Integrations (4.9).

FrontRunners is powered by Gartner Methodology and offers a data-driven assessment of the most capable and valuable systems for small businesses. It’s driven by real user reviews/ratings, and verified product data.

The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology. The results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.

Postcards from Cleveland

Main Sequence has always been #ClevelandProud, having started here in 1998 and remained a locally-owned and operated organization. Since 2016 was an absolutely epic year for our city, this holiday season we send our clients and friends these “Postcards from Cleveland“


A Big Year for Cleveland

This year in our hometown, the world-class Cleveland Museum of Art, Public Square, Cleveland Museum of Natural History, and Cleveland Hopkins International Airport all revealed eye-popping makeovers; the Flats entertainment district on the Cuyahoga River came back into full swing; our hometown hero Stipe Miocic won the UFC Heavyweight title; the downtown area exploded with spectacular new hotels, apartments, restaurants, and breweries; the Lake Erie Monsters AHL team won the Calder Cup; the city earned kudos for hosting the Republican National Convention; the Cleveland Indians made it to the World Series; and the Cavaliers came back from a 3-1 loss to become NBA champs, celebrating with 1.3 million fans at the parade.

All of that on top of what Clevelanders have come to consider “the usual”
 the country’s largest performing arts center outside of NYC, the nation’s second-highest ranked hospital, the Rock & Roll Hall of Fame and Museum, one of the most acclaimed orchestras in the world, our beautiful lake and 21,000 acres of public parks
 and of course, the amazing people who develop, support, and sell PCRecruiter!

A Big Year for PCRecruiter

This year was also big for PCRecruiter, which continued to gain capability through new features, partnerships, and integrations. The PCRecruiter mobile app, Outlook embed, and Chrome plugin were especially improved and appreciated by our customers this year.

PCRecruiter is already lined up to deliver even more value and performance in 2017, with a brand new mobile-optimized job board, a top-shelf analytics package, expanded timesheet functionality, and dozens of other improvements coming your way over the next twelve months.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

To our friends, customers, and supporters close to home and around the world, we wish you all a happy and prosperous new year!

(Several Cleveland photos in this year’s greeting are courtesy of Erik Drost – check out his work on Flickr and Instagram – Licensed CC 2.0)

GetApp Category Leader - ATS

GetApp, a leading business software directory and review site, has released it’s latest Category Leader rankings, highlighting the top 25 cloud-based business applications in key business application categories. Main Sequence is pleased to announce that PCRecruiter was given a Top 5 slot in the Applicant Tracking category.

The rankings, which give business owners a short list of the best options to consider, are based on the following five criteria:

  1. Quantity and rating of user-submitted reviews.

  2. Number of integrations with other listed apps.

  3. Mobile app availability and rating.

  4. Social media presence and following.

  5. Security survey responses (modeled on the Cloud Security Alliance’s self-assessment form).

These rankings are completely independent of any commercial relationships between GetApp and the software vendors, taking into consideration factors including real user opinion, compatibility with other software products and mobile devices, security, and market presence. These rankings help provide an easy-to-follow overview of important factors for the buying process.

Main Sequence is glad to be recognized as one of the top solutions available in a reflective representation of the leading business applications on the market.

 

Capterra, a Gartner company that helps businesses select software solutions, has ranked PCRecruiter in the Top 10 on their list of the Most Affordable Applicant Tracking Software.

To put the report together, Capterra compiled “typical ATS software buyer” scenario with standard, expected features and customer service. They scored systems based on how many standard features they offered and the cost of those features, taking into account what customers were saying about the product’s functionality and quality to determine just how affordable and valuable the systems really were.

When the numbers were all lined up, PCRecruiter landed in the top 2% of roughly 300 selections, and practically neck-and-neck with the solutions listed above it.

Main Sequence is proud to be recognized for providing exceptional value to our users.

Main Sequence is a Cleveland-born, Cleveland-proud company. In honor of the Cleveland Cavaliers historic NBA title win, we will be closed on Wednesday so that our team may attend the celebratory parade. We plan to “party like it’s 1964.”

MedalWe were very pleased to learn that GetApp, a site where businesses can review business software for a variety of applications, just released a new quarterly ranking for their Applicant Tracking Software category with PCRecruiter in the tightly-grouped top 10.

Rank is based on user reviews, integrations, mobile app availability, media presence, and security. PCRecruiter ranked only 6 points from the top slot.

Check out the full listing at https://www.getapp.com/hr-employee-management-software/applicant-tracking/#getrank

The numbers for 2015 are in and we are breaking many of our own records. Most proudly, Main Sequence realized an overall client retention rate of 95% last year!

Having the vast majority of our customers remain on board with PCRecruiter makes us happy not only because it means that users are satisfied with our solution, but it’s also a great indication of their continuing success and the health of the recruiting and staffing market space at large.

We’re already breaking new records in 2016, and we look forward to sharing more exciting announcements with you soon.

Main Sequence wishes you success in 2016

2015 has been a year filled with excitement here at Main Sequence.

PCRecruiter 9 has been a huge hit in the marketplace and a huge success with many of our leading customers. The optional upgrade phase has moved much faster than expected, with a majority of end-users now using the newer version.

Not only have we seen enthusiastic adoption of PCRecruiter 9, but many of the new partnerships and integrations brought to life this year are already paying off nicely for our customers. Talk to your PCRecruiter representative for information about RingCentral, Indeed, HIRABL, SparkHire, Daxtra, and other partner solutions new and old, all designed to bring more value than ever to your PCRecruiter experience.

Best of all, Main Sequence has continued to expand capabilities across all areas of our business in 2015, positioning PCRecruiter for a fantastic 2016 and beyond.

(Video greetings from previous years are available in our Season’s Greetings from Main Sequence YouTube Playlist.)

In this season of thanks and goodwill, each of us at Main Sequence sends our warmest regards to our friends, customers, and supporters close to home and around the world. We wish you all a happy and prosperous new year!

PCRecruiter 9.6.6 has been released, including a fantastic list of new features and integrations.

  • Integration with RingCentral for voice and SMS (bulk-text coming soon). Launch calls and texts from your PCR records, get caller-id popups linked to the matching PCR contacts, and get full activity tracking of calls and texts.
  • The first release of our Mobile App for iOS and Android is out, giving you the most convenient on-the-go access to your recruiting database yet.
  • Sync your PCR calendar with Google Calendar and sync a rollup of names with Google Contacts. Now you can use any Google-compatible calendar app to view and manage your PCR schedule.
  • Outgoing email now has a counter to indicate how many attachments are on the mail.
  • Outgoing email includes a new option to merge all text attachments into a PDF.
  • Updates to the Mobile/Lite Web Extensions, allowing apply-without-resume and custom sort order for position lists.
  • PCRecruiter Portal for MS Outlook has been updated to support Outlook 2016.
  • Repeating Events can now be created in the PCR Schedule.
  • Support for Recruiters Connection job feeds. Recruiters Connection is a job board and split network exclusive to recruiting/search firms (no corporate recruiter postings allowed). A special discounted rate of $59 total for three months with three job slots per month, is being offered to PCRecruiter users through the end of November 2015. Get started at this link or call 860-635-3900.
  • PCR 9 is now compatible with Windows 10 and the new Microsoft Edge Browser

Watch the video for the details.

IndeedIndeed.com, the world’s #1 job site, and PCRecruiter have joined forces to help you get the best hiring results. Join us on Thursday, September 24th at 1pm ET to learn how this partnership will help you find the right candidates for your organization. You’ll learn:

  • Why Indeed is the preferred destination for job seekers and employers alike
  • How Indeed’s Sponsored Jobs will drive more exposure to your jobs
  • How a flexible, pay for performance model will help you reach the right candidates

Click here to register for the September 24 webinar with Indeed:

Register Now

Exclusive Offer for PCRecruiter Users:

Indeed is offering an exclusive deal to PCRecruiter clients. You’ll receive one month of free promoted postings after promoting jobs with Indeed for two consecutive months. To learn more about how you can take advantage of this limited-time offer, please click here.

Questions? Contact Becky Marks with Indeed at becky@indeed.com or your Main Sequence representative.

In the latest update to PCRecruiter, v9.6.5, we’ve made a host of under-the-hood fixes and improvements, and we’ve also made one more important change:

The “Reports” section under the Security panel of the User record (System > Users) now has more granular control. The admin may set full/no permission for each report type individually. In addition, these settings will override the ‘no permission’ System Administrator level, so that non-admin users can now run reports if the admin gives them rights to do so.

Watch the video for the details.

PCRecruiter is integrated with Intuit QuickBooks, making it possible to export information about your permanent placements and contractor hours timesheets from your recruiting database into your invoicing system. This brief overview video shows you how it works. If you’re a QuickBooks user (Windows desktop or online edition) and would like to get PCRecruiter connected, contact your Main Sequence representative.

Whenever a new operating system update comes out, it’s common for our users to ask if they can use PCRecruiter with it. Windows 10, which Microsoft began officially releasing on July 29, 2015 is no different. Our testing has determined that those who wish to update to Windows 10 should not experience any major issues with PCRecruiter or the PCR Portal for Microsoft Outlook.

One thing you should be aware of is that Windows 10 comes with a new default web browser called Microsoft Edge which is intended to replace Internet Explorer. While we haven’t found any major issues with using PCRecruiter on the Windows 10 operating system at this time, we do not officially support the new Microsoft Edge browser yet and you may experience issues in it until we have completed testing and updates.

  • If you use PCRecruiter 8 and are planning to move up to Windows 10, you will want to continue to run PCRecruiter in Internet Explorer 11, which should still be available by searching your machine or looking in your Start Menu. If IE 11 is not installed on your Windows 10 machine, you can download IE 11 from the Microsoft Store).
  • If you are using PCRecruiter 9, Google Chrome remains the recommended web browser on PC or Mac, but PCR 9 will also work on IE11 and Safari browsers.
  • After updating to Windows 10, you may need to re-install the PCRecruiter Launcher on your PC.

As always, updating to any freshly-released operating system remains something of a ‘buyer beware’ decision. If you don’t have a pressing need to get Windows 10 installed, you may want to wait for our QA department’s official go-ahead, which will appear here and on your PCRecruiter login screen.

PCRecruiter v9.6.4 is scheduled for release on Tuesday, June 23. Along with the usual fixes and improvements, Main Sequence is also pleased to announce new integrations with Spark Hire for video interviewing, IBM Kenexa Prove It! for candidate assessment testing, and Broadlook Capture! for collecting and researching contact information from all kinds of sources.

In addition to these new features, beginning on Tuesday, June 23, PCRecruiter 9 users should be prompted by the system to update their PCR Launcher, a small Java plugin installed on your computer that PCR 9 uses for more advanced interactions with your computer. Please be sure to click “Allow” when you see the prompt for the Launcher update.

We’ve just released a new update for PCRecruiter 9 which includes a few enhancements.

  • ‘Quick add’ icons at the upper right corner of the screen when working with name records to give you faster access to adding attachments, interviews, resumes, notes, and activities to the name you’re currently viewing. The number or checkmark with each “plus” icon indicates whether there are already attachments, notes, etc. for that record.
  • Customization options for the “I want to…” action column in name search results and rollups.
  • User-configurable colors and icons for the Stage settings in Rollups and Pipelines.
  • Automations and activities for Stages configured in the Name Rollup now also apply when Stage is used on the Pipeline screen.
  • Horizontal scrollbar appears at all times when a Rollup is too wide for the browser window.
  • ‘Recently Viewed’ Rollup list now shows only the applicable lists for the record type you’re working with.
  • Various fixes and performance improvements.

More updates and new features are being worked on. Follow us on our social networks or watch your PCR 9 login screen to stay informed.

PCR 9 All-New UIMain Sequence's popular PCRecruiter version 9 is now available for our self-hosted clients to install*. This optional update includes the exciting new interface and feature improvements which our ASP-hosted users have been enjoying for the past six months.

Self-hosted PCRecruiter users are invited to review this document, which explains our Update/Fees Policy for versions 9 and beyond.

To get the update for your server, please contact your Main Sequence representative. If you are unsure of who your representative is, get in touch with our Manager of Professional Services, Liz Gooden.

For clients on the PCRecruiter.net ASP hosting who wish to use PCR 9, please see our earlier blog post.

* Required:Windows Server 2008 R2 or higher, MS SQL Server 2008 R2 or higher, SSL Certificate.

Main Sequence will be conducting major maintenance in our primary datacenter starting Saturday, April 25 at 10AM EDT (25 April, 2015 2PM UTC/GMT). The work is expected to continue for four to six hours. This major maintenance will include new power systems and internetworking arrangements, requiring power-down of multiple devices and services.

  • During the maintenance work, your internal accounts will be redirected to a Main Sequence secondary datacenter, and will be available for access.
  • Please note that your account will be limited to read-only status during the interval when the primary datacenter is offline.
  • Your IMAP email service will continue to function, but you will be unable to download new messages during the maintenance window.
  • Job applicants may continue to view job postings, but they will receive a maintenance message when attempting to apply during the work period.

Main Sequence plans all maintenance activity to involve the least practical amount of downtime and we regret any inconvenience this work may entail for your organization.

If you have any questions about the work, planning for this maintenance, or any account issues post-restoration, please contact 440-946-5214 ext 3000.. As always, we appreciate your use of PCRecruiter.

Did you know that recruiters lose an estimated $1,000,000,000 in fees every year when clients hire their candidates and don't tell them? The new integration between PCRecruiter and Fee Catcher helps our users to identify these potential "backdoor hires," ensuring that you get paid for every placement you make. Fee Catcher has already helped clients around the world identify thousands of missed placements worth over $15,000,000 in fees.

Fee Catcher is a reporting service that continuously and automatically monitors your submittals, and tracks the movement of your candidates, notifying you when one is hired so that you never miss a hard-earned fee.

Keeping PCRecruiter users profitable and efficient is one of Main Sequence's highest priorities. We encourage you to schedule a call with Fee Catcher to discuss how they can help increase your revenues.

Click here to schedule a convenient call with Fee Catcher.

The release of PCRecruiter 9 has been a great success. Over the past few months, hundreds of PCRecruiter users have come online with the new version and the feedback has been tremendously positive. We are pleased to announce the first major update to PCRecruiter 9 has been released to our hosted customers. Included in this update:

  • The Resume Inhaler's 'Connection Settings' panel now accepts PCRecruiter 9 login URLs. No update is required for users of the current Resume Inhaler (v3.3.15)
  • The PCR Capture extension for Google Chrome has been improved to recognize additional data sources.
  • The first version of our new 'Lite Extensions' have been released. The 'Lite' extensions are a responsive-design ready, mobile-friendly job board for PCRecruiter web postings which can be used in place of or in addition to your classic PCRecruiter web extensions. Enabling of this feature may require adjustment of your existing job board implementation, or may not apply to your particular needs with this initial release. See the associated article in our Learning Center for instructions.

Main Sequence wishes you success in 2015

2014 has been a year filled with excitement here at Main Sequence. In addition to the release of PCRecruiter 9, featuring some of the biggest and most exciting changes to our product in its history, we also enjoyed the blossoming of new partnerships, the welcoming of new team members, and even a few new dogs and babies around the office.

In this year’s holiday greeting video (below), we invite you to join us for a look back at how far PCRecruiter has come in the past 18 years of development, from our earliest desktop application, to the web version, to our Portal for MS Outlook, to the all-new PCR 9


(Video greetings from previous years are available in our Season’s Greetings from Main Sequence YouTube Playlist.)

In this season of thanks and goodwill, the entire Main Sequence team sends our warmest regards to our friends, customers, and associates close to home and around the world in 70+ countries. We wish you all a happy and prosperous 2015.

The Main Sequence Technology team proudly to announced the release of PCRecruiter 9 in October 2014. This release was the culmination of a multi-year process to thoroughly modernize and improve PCRecruiter’s user interface, architecture, and functionality, and is the result of countless hours of work by our entire team, with the invaluable partnership and contributions of fifty PCRecruiter 9 beta customers. We thank everyone who helped to create what is the most sweeping and exciting update in our history.

WHAT’S NEW IN 9?

  • Virtually the entire interface is updated to reduce clicking and scrolling, with streamlined common workflows and more intuitive navigation. The release also includes useful new capabilities including the new PCR Capture tool for Facebook, Indeed, and other key social platforms, new single-box quick lookup to retrieve records of any type, and more to come (including mobile-friendly candidate experience, multiple hiring pipelines, and other powerful enhancements). PCRecruiter 9 uses the latest automated development lifecycle tools and coding environments to help us add new features more quickly and efficiently than ever before.

WHEN CAN I GET IT?

PCR 9 All-New UI

  • PCRecruiter 8 users on pcrecruiter.net can switch immediately! Just contact our support department.
  • Customers hosting PCRecruiter on their own hardware are able to install PCR 9. Some fees and feature limitations apply for self-installed clients.

IS THIS A REQUIRED UPDATE?

  • As always, Main Sequence strives to maintain maximum comfort and flexibility for our customers, and therefore PCRecruiter version 8 will continue to be available and operational for the foreseeable future.
  • While it is possible to use both PCRecruiter 8 and 9 on the same database, we do not recommend using both versions with the same user login, as custom screen layouts and other user-level preferences updated with PCR 9 are not compatible with older versions.
  • Our new features and engineering efforts are always focused on the current release, so we encourage all of our customers to consider moving to version 9 in the coming year.

IS THERE AN UPGRADE FEE?

  • PCRecruiter 9 is available to all of our PCRecruiter.net-hosted customers at no additional charge!
  • Self-installed PCR 8 customers may be assessed an update fee. Ask your PCRecruiter representative.

WILL PCR 9 RUN ON MY MACHINE?

  • PCRecruiter 9 is designed to perform optimally in the Google Chrome browser and will work on any current Mac or Windows machine.
  • PCRecruiter 9 is also tested for current versions of Safari and Internet Explorer, although limited enhancements may only be available to Chrome users.
  • Functions such as direct resume editing, calendar alarm pop-ups, and file attachment management may not work on older operating systems (e.g. Windows Vista or earlier).

PCR 9 Login

WHAT ABOUT THE OUTLOOK PORTAL?

  • The PCRecruiter Portal for Microsoft Outlook and the Resume Inhaler are compatible with PCRecruiter 9. Portal users will need to update/reinstall the plugin.

I WANT 9! HOW DO I GET IT?

We look forward to your feedback and to your enjoyment of the best PCRecruiter ever!

Main Sequence Team

William Kubicek, Martin Snyder, and Mic Harris of Main Sequence will be attending the NAPS Conference in Houston. They will be found from time to time staffing booth #2 at the event; if you are attending, Bill, Marty, or Mic would be pleased to provide an in-person demonstration of PCRecruiter9 or discuss any aspect of your recruiting software needs. Serving the professional and business development needs of the search and staffing community for more than five decades, NAPS has been a force in establishing the highest standards of ethics and performance for recruiters and staffing operations people. More information about the event can be found at http://www.naps360.org/?page=Details

Main Sequence takes the ALS Ice Bucket Challenge

Members of our management, sales, training and tech departments took the ALS #IceBucketChallenge today! Amyotrophic lateral sclerosis (ALS), often referred to as “Lou Gehrig’s Disease,” is a progressive neurodegenerative disease that affects nerve cells in the brain and the spinal cord. Motor neurons reach from the brain to the spinal cord and from the spinal cord to the muscles throughout the body. The progressive degeneration of the motor neurons in ALS eventually leads to their death. When the motor neurons die, the ability of the brain to initiate and control muscle movement is lost. With voluntary muscle action progressively affected, patients in the later stages of the disease may become totally paralyzed. The Ice Bucket Challenge is an awareness and fundraising campaign to support ALS research.

In addition to the folks in the video, many of the employees and the company itself have donated to the ALS Association.

In accordance with Ice Bucket Challenge rules, we challenge our friends at Management Recruiters International Corporate, Scout Exchange, and Bullhorn!

For more info on ALS or to donate, please visit ALSA.org.

Main Sequence has released an updated PCRecruiter API documentation, which details new methods and improvements for interacting with PCRecruiter account data. The API can be used by developers to create self-integrating assessments, background checking, onboarding, telecom, and other third-party tools and systems for recruiting or applicant tracking.

The new documentation can be viewed here: PCRecruiter Rest API Documentation. (Please note that the XML functions described in this documentation remain under beta development and may not be functional for immediate use.)

On July 14th, the EEOC issued the first update to its pregnancy discrimination guidelines in 30 years. In the the Enforcement Guidance released on the EEOC Website, the comission addressed how the requirements of the Pregnancy Discrimination Act (PDA) and the Americans with Disabilities Act (ADA) as amended in 2008 should be applied individuals who have pregnancy-related disabilities. The commission posted a Q&A document and Fact Sheet.

Among other issues, the guidance discussed:

  • The fact that the PDA covers not only current pregnancy, but discrimination based on past pregnancy and a woman's potential to become pregnant;
  • Lactation as a covered pregnancy-related medical condition;
  • The circumstances under which employers may have to provide light duty for pregnant workers;
  • Issues related to leave for pregnancy and for medical conditions related to pregnancy;
  • The PDA's prohibition against requiring pregnant workers who are able to do their jobs to take leave;
  • The requirement that parental leave (which is distinct from medical leave associated with childbearing or recovering from childbirth) be provided to similarly situated men and women on the same terms;
  • When employers may have to provide reasonable accommodations for workers with pregnancy-related impairments under the ADA and the types of accommodations that may be necessary; and
  • Best practices for employers to avoid unlawful discrimination against pregnant workers.

For more information, visit http://www.eeoc.gov/laws/types/pregnancy_guidance.cfm

EEO data collection and reporting functions are standard with PCRecruiter. Anyone wishing to collect and track EEO data in their recruitment process can seek information or a demonstration by contacting their PCRecruiter representative.

The Canadian Anti Spam Law (CASL), which was designed to stop spam from being sent to Canadians, goes into effect July 1, 2014. Many people remain unfamiliar with the law, even within Canada, despite its serious potential impact for any business that sends commercial email to Canadian recipients. So what is this law and how does it affect recruiters, staffing agencies, and HR sourcing pros?

WHAT does CASL apply to?

In short, any email, text, or direct social networking message that actively or passively promotes your services or your current job openings could be placed into the category of communications affected by this law.

  • CASL applies to any "Commercial Electronic Message" (CEM). A CEM is defined as any electronic message (emails, texts, some social media messages) that contains a message which encourages the recipient to take part in some type of commercial activity. This includes e-newsletters that contain a link to a sponsor's website, client satisfaction surveys, mass emails providing general information about your business or organization, etc. It also covers emails requesting consent to send future emails.
  • There are exemptions from the rule for certain types of messages. For example, you are allowed to send a single CEM to someone without prior consent based on a referral, as long as the full name of the person making the referral is disclosed in the message.

WHO does CASL apply to?

The law is very broad, applying to all CEMs sent to anyone in Canada or by anyone in Canada.

  • CASL stipulates that Commercial Electronic Messages cannot be sent TO or FROM anyone in Canada without express prior consent. Even if your company is outside of Canada, any emails sent to Canadian jobseekers, partners, or clients fall under the stipulations of the law. Although it may prove difficult to prosecute violators outside of Canada, the the Canadian Radio-television and Telecommunications Commission (CRTC) has stated that it will work with the Federal Trade Commission (FTC) in the US, and other regulatory commissions to enforce this law.
  • There are exemptions from the "express consent" rule for limited periods of time and under certain "implied consent" circumstances. Implied consent includes recipients who have made a purchase or your product or service, made a business deal, contract, or membership with your organization in the past 24 months. Implied consent also includes a 6-month period following an application or inquiry. If you haven't gotten express consent to continue sending CEMs within the implied consent period, you are required to stop sending CEMs at the end of the 6-month or 24-month time frame.

WHAT are the penalties for violating CASL?

Unlike other anti-spam rules (such as the USA's 'CAN-SPAM' law) Canada's anti-spam law has been given very large, sharp teeth.

  • The maximum administrative penalty for a violation by a business is $10 million, and directors and officers may be personally liable for their company's violations.
  • Individuals can be fined up to $1 Million.
  • Up until June 30, 2017, the penalties will be administrative only. After July 1, 2017, the law allows individual suits against violators. Receivers of illegal messages can sue for $200 per individual transgression up to $1 Million per day. Additional penalties may be levied for altering transmission data and other violations.

HOW can I comply with CASL?

Some of the stipulations for complying with CASL are the same as those for complying with the US CAN-SPAM law. Make sure that your emails include the following:

  • Your name (or the name by which you conduct business if different) in your messages.
  • Your physical mailing address plus either a telephone number, web address, or email address in your messages.
  • A link to a method of unsubscribing from future messages which takes effect within 10 days.

In addition to the above, but differing from CAN-SPAM:

  • Recipients must give express consent to receive your messages. This consent can be oral or written, although written consent is clearly better should questions arise.
  • You must retain a record of your consent confirmations.
  • Methods for collecting consent via a form must be clear and affirmative. The person opting in must check a box or perform some other action which is clearly marked with a description of its purpose. Asking the person to un-check a pre-checked box is not allowed.

HOW can PCRecruiter help me comply?

Although PCRecruiter has offered "unsubscribe" tracking for many years, the new CASL law has generated changes in how email is handled.  The next system update will include an 'opt-in / opt-out' function which can be used in form letters, custom forms, email signatures, and job board links. The system will also include methods for tracking the 6-month and 24-month 'implicit' permission allowed under the law.   The system will apply these settings automatically when sending email communications.  PCRecruiter also gains new options for adding and removing multiple email addresses from the opt-in/out lists, as well as capabilities for exporting and importing email addresses in CSV format.

If you send email to anyone in Canada, or you operate business in Canada, you will want to become familiar with this new law and make sure that your electronic communications comply with it.  This information is not intended as an offering of legal advice; please consult with your applicable legal authority regarding the CASL or any other compliance activities that you may undertake.  

If you desire assistance with implementing features in PCRecruiter, please contact your Main Sequence representative.
 

On April 26, 2014 Microsoft released Security Advisory 2963983 for Microsoft Internet Explorer. This issue is a zero-day vulnerability, which means the exploit depends on a flaw already present in affected systems. There is steady activity underway at Microsoft and the various security product vendors such as McAfee and Symantec to mitigate this risk.

Because this issue is non-specific to PCRecruiter and involves the administration of our customer's computer systems, Main Sequence has no recommendation on the use / non-use or configuration of Internet Explorer. PCRecruiter offers Java downloads for use with Chrome, Safari, and Firefox browsers, but we have not tested all versions of those browsers in all possible environments.

Reports indicate that operating Internet Explorer with "Enhanced Protected Mode" configured or using the Enhanced Mitigation Experience Toolkit (EMET) version 4.1 or the new 5.0 Tech Preview edition will avoid the vulnerability. PCRecruiter has been tested to a limited extent with "Enhanced Protected Mode" and appears to operate normally. You will need to ensure that EMET is configured to protect IE if you select that option.

If you experience unexpected system behavior when using PCRecruiter with any browser, our technical support staff can process error reports and work with you to resolve issues.

Please see this item regarding the vulnerability for more information:

http://blog.securestate.com/cve-2014-1776-internet-explorer-0-day-vulnerability/

On April 7th, 2014, a serious security vulnerability was publicly announced in the popular OpenSSL software library, which is used by many web systems for encrypting and decrypting data. The bug opens up the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. If exploited, attackers could eavesdrop on communications, steal data directly from the services and users and to impersonate services and users.

Are PCRecruiter databases affected by this issue?

PCRecruiter software runs on web servers which do not use the OpenSSL library by default and therefore are not vulnerable to the exploit.

If you are a PCRecruiter user concerened that your password may have been compromised by use with another website, you may wish to use the 'Change My Password' option on the MyPCR screen to update your password.  It's a 'best practice' to change passwords regularly.

Your PCRecruiter system administrator may also select a strong password mode. In this mode:

  • Users must have secure passwords that include a mix of upper and lower case alpha characters, numbers, and special characters
  • Users will be prompted to change passwords regularly.
  • Users will be restricted from the use of common elements such as days of the week, months of the year, and their user name in the password.

For more information on security practices in PCRecruiter, contact your representative.

For more information on the Heartbleed bug, see http://www.heartbleed.com/

Main Sequence is currently beta-testing PCRecruiter 9, the most extensive update we've released since PCRecruiter made the leap from the desktop to the cloud over a dozen years ago.

PCR 9 All-New UIMain Sequence is currently beta-testing PCRecruiter 9, the most extensive update we’ve released since PCRecruiter made the leap from the desktop to the cloud over a dozen years ago.

The new PCRecruiter is currently in the hands of an initial group of customers for evaluation that is expected to span several weeks. We are planning for two rounds of beta testing, followed by a phased rollout to our online and self-hosted customers. All users will maintain the option for 12 to 18 months to use either the new version 9 or the final maintenance updates of the PCRecruiter 8.xx generation.

If you would like to be considered for the second round of beta testing, email Professional Services Manager Liz Annable at lannable@mainsequence.net.

Once PCRecruiter 9 is released for general use, what can you look forward to?

Completely Revised User Interface

  • PCRecruiter 9 presents a completely overhauled user interface that’s is cleaner and easier to use than ever before.
  • We’ve re-built it using HTML 5 and standard web frameworks to streamline, simplify, and modernize your user experience.
  • Our menus have been re-structured to separate ‘navigation items’ from ‘action items.’ Finding your way around in PCR 9 is a snap, both for new users and seasoned pros.
  • The updated MyPCR home screen has a fresh new look with visualizations for your key metrics.
  • A new log-in screen makes it easier than ever to keep up on the latest info on PCRecruiter.
  • If you’ve got photos stored in your name records, you’ll now see them in your ‘recently viewed’ record list.
  • Overlays and progress bars keep your experience confined to a single browser window, with fewer pop-ups and new windows to manage.
  • Maximize and minimize panels with a single click to see more of your data than ever before.

Even More Configurable

  • PCR 9 Screen Config ToolPCRecruiter has always been the most user-configurable staffing and recruiting system available, and PCR 9 makes configuration faster and more flexible with a new drag-and-drop system.
  • Configure your name, organization and job layouts with field groups and custom labels.
  • Drag-and-drop configuration utilities also extend to your search options and search results.
  • PCRecruiter 9 is all about putting what you need front and center and reducing distractions.

Streamlined Document Handling

  • The PCRecruiter 9 launcher opens your Word, Excel, and other documents directly in Microsoft Office, Open Office, and other WebDAV-enabled suites. Just click, edit your file in its native software application, and re-save back to the database instantly.
  • Resumes can now be viewed and exported in PDF format for easy download or emailing.
  • Custom resume headers have been consolidated, using a single image-based header for all of your resume documents, regardless of format.

New HTML Editor

  • New PCR 9 HTML EditorOur all-new HTML editor for job descriptions, emails, and form letters operates completely within the browser, requiring no local installation, for a seamless editing experience regardless of platform.
  • The new editor is more adept at recognizing and appropriately converting proprietary content generated by Microsoft Office, such as Word and Outlook documents.

Simple, Searchable Menus

  • Primary and record-level menus are easily adjusted with drag/drop and pin/un-pin utilities, hiding the items you don’t use regularly for easier, faster navigation.
  • The deeper menus, such as the Reports and System areas, are now quickly navigable with keyword search boxes. Just start typing the name of the item you’re looking for and your options appear instantly.

Enhanced Emailing Capabilities

  • Outbound email screens now instantly notify you when an email address is already in your database.
  • Click on the email addresses in your ‘To’, ‘Cc’ and ‘Bcc’ fields to view and edit the contact record quickly.

Enterprise Platform Improvements

  • PCR 9 Login ScreenPCRecruiter 9 is more than just a pretty face. The new version is powered by Microsoft’s most current web development framework and modern JavaScript libraries, setting the stage for easier development and more rapid deployment of PCRecruiter’s new-feature roadmap which, like the new user interface, is completely updated for 2014-2015 with items designed to enhance recruiter performance in any setting.

New Training Materials

  • We know how important it is to grasp new tools quickly. That’s why PCRecruiter 9 includes not only in-screen help options, but also an entirely new learning center with a growing list of how-to documents and videos.

And this is only the beginning. Main Sequence sees PCRecruiter 9 as the launching point for a new era in interface power, integrations and innovation, all designed to make your job easier. Watch for more information soon!

ScoutMain Sequence is pleased to announce a new partnership and integration between PCRecruiter and Scout Exchange, a recruitment marketplace that connects employers with specialized recruiters, delivering search opportunities to match individual recruitment expertise and results.

PCRecruiter users have free*, direct access to Scout’s application and service which scans the placement history in your database (scrubbed of identifiable personal information) and applies proprietary analytics to recommend job orders suited to your expertise. You'll see improvements in productivity and time-to-fill, gaining access to hundreds of new clients and more job-orders.

We're excited to lower the market development barriers for PCRecruiter users by immediately making them approved vendors for Scout's network of employers.

Naturally, Scout automates and manages the billing, logistics, and financial transactions to allow recruiters to focus on placing talent with low overhead and credit risk.

To get started with Scout, PCRecruiter users may send an email to goscout@mainsequence.net with their name, company name, and contact information. A Main Sequence representative will respond to initiate the setup.

* Scout is completely free to end-users. Main Sequence will participate in a revenue share with Scout based on placements made.

Happy Holidays from Main Sequence!

Tucker is a one-year-old Golden Retriever who spends most of his days hanging out at the main office of Main Sequence Technology, Inc. Tucker wanders the grounds and keeps us all company as we develop, sell and support PCRecruiter. This year’s holiday greeting is a glimpse into what Tucker sees as he visits with everyone and attends the MST holiday party. Happy new year, everyone!

Source emails may be inadvertently being deleted by your email provider without your knowledge.

A recently discovered interaction combines Outlook 2010 with Gmail IMAP (and possibly other IMAP providers) such that Outlook is moving emails to the deleted items folder rather than the designated subfolder configured in the Inhaler. This result will in turn will synchronize to Gmail, which will then purge the item after 30 days. This mal-response to a move command from PCRecruiter does not occur in Outlook 2007 or Outlook 2013 nor all Outlook 2010 environments using IMAP.

To see if you are subject to this please a) observe that the Inhaler is moving items to the proper subfolders and/or b) check your deleted items folder in Outlook and your deleted items folder in Gmail to ensure that wanted resume emails have not been moved to those locations.

While we have no expectation that Microsoft will make any changes to Outlook 2010, there is a workaround if you find that you are subject to this issue.

To apply this workaround, open Outlook 2010 and follow these instructions:

  1. Click on the FILE tab in the upper left hand corner.
  2. Click on the Account Settings button.
  3. Find the IMAP folders entry and double click it. The following screen should appear:
    inhaler1
  4. From here, click the More Settings button in the lower right corner. The following screen will then appear:
    inhaler2
  5. Click on the Deleted Items tab, then click Mark items for deletion but do not move them automatically.
  6. Click OK/Next until all the account settings have been closed.

PCRecruiter 8.6.2 Patches

Main Sequence will be updating the ASP hosting service with PCRecruiter v. 8.6.2 at approximately 8 AM EST on Thursday, November 7, 2013. Along with this update, we highly recommend installing updated control plugins:

Internet Explorer Users – A new version of our ActiveX/.NET control pack will be released with this update. Download it from www.pcrecruiter.net/controls.exe and install it on any Windows 7 or Windows 8 machine using PCRecruiter (XP users should not update). You may need administrator permissions on the computer to complete this installation.

Java Controls – All users of the Java plugins (including all users of Firefox or Safari) will be asked to update to Java 7 v 45 (see https://java.com/getjava‎). Users working with an older version of Java may see a popup security request when accessing screens that require a Java plugin (viewing resumes, job descriptions, etc.). NOTE: Users of Mac OS 10.6 (Snow Leopard) will be unable to update to Java 7 and therefore unable to avoid the popup warnings. We recommend updating these Macs to OSX 10.7 or later.

AcclaimdLooking to give your recruiting efforts extra reach? If you're not sharing jobs within your social circles on Facebook, Linkedin and Twitter then you're missing the opportunity to tap a huge pool of talent and referrals. Main Sequence has now partnered with Acclaimd to provide PCRecruiter users access to even more social recruiting tools to keep them on the cutting edge.

Acclaimd helps you make the most of your social media presence by automatically keeping socially-optimized jobs in front of your followers and connections. More than just a repetitive blast of job descriptions, it allows you to create campaigns of customized messaging around each opening so you can keep your feed fresh and unique. Taking things a step further, the platform encourages referral behavior by providing suggested matches to viewers of every job. And because Acclaimd is integrated directly with PCRecruiter, your jobs import into the platform automatically; no cut and paste required.

The best part? Acclaimd is offering its social recruiting platform to PCRecruiter customers absolutely free when you sign up at http://www.acclaimd.com/pcrecruiter

Arm yourself with the right tools and join the social recruiting movement today. Contact your PCRecruiter representative for complete information.

Main Sequence has released PCRecruiter version 8.6 to our ASP-hosted users. While the majority of the changes in this update are ‘under the hood’ improvements, the new update does include two major improvements.

One is our new integration with Insight Squared, a staffing analytics provider that offers PCRecruiter users a deeper look into the pipeline, employee-level trend data such as time-to-fill, forecasting of sales and completed job orders, benchmarks of employee productivity, quality monitoring of field data, and more.  Fred Shilmover, CEO of InsightSquared, says “InsightSquared is very excited to offer PCRecruiter customers a comprehensive way of looking at their staffing data. With the new reporting tools at their reach, these companies will be able to better leverage their own data to make decision that will positively impact their bottom line.” To sign up or for more info, contact Insight Squared.

In addition, our 8.6 release includes enhancements to the PCRecruiter public API. This second round of API functions includes the new REST method, in addition to the existing SOAP method. The REST method will allow for even easier integration with our API for third-party developers.

Main Sequence is pleased to announce the new PCRecruiter.net website. This is the beginning of many exciting changes in 2013!

The 8.2 release which went out on our ASP hosting service back in January has been released for self-hosted customers to install.  It’s now version 8.2.3, which includes any patches or improvements made to the code between the January release and now. If you’re running the PCRecruiter web version in-house and haven’t gotten an email notification, contact your Main Sequence rep for the details.

 

The Main Sequence team wearing their Kƍkua Japan shirts.
The Main Sequence Technologies team wearing their Kƍkua Japan fund-raising tshirts.

As a software provider to businesses in over thirty-five countries, we consider ourselves a conscientious member of the international business community. With that in mind, Main Sequence Technologies recently donated several hundred dollars to Foodland.com’s Kƍkua Japan campaign, helping to raise money for the victims of the March 2011 earthquake and tsunami.  Kƍkua, as our Hawaii-based software trainer Greg explained at a recent company meeting, is a Hawaiian word meaning “help”, with a connotation of community and friendship.

The opportunity presented itself while our CFO, Gretchen Kubicek, was in Maui for the Management Recruiters International Pacesetter Conference. Seeing the fundraising Kƍkua Japan t-shirts at Foodland, Hawaii’s largest locally owned and operated grocery retailer, she purchased their entire stock to bring back to Cleveland for the Main Sequence team.  All the proceeds from the shirts go to the Red Cross for relief to the needy in Japan.

For most companies, one of the main goals of implementing staffing software is to save money, so you should make sure the software itself isn’t going to cost you an outrageous amount.

The majority of companies can reduce their software costs by up to 20 percent without changing vendors, according to an article by Personnel Today. This can mainly be done by only paying for what you need and working with what you already have.

“We’re spending more than ever on technology, but we’re not paying attention to where that money goes,” Andy Kyte, a research fellow with Gartner Group, said.

Continue reading “Staffing Software Questions to Ask Your Vendor”

Implementing a great HR software system is just one of the ways that companies – and small businesses in particular – can use technology to save time and money. Visit http://pcrecruiter.net/site to learn more.

Business of all sizes are always looking for new and different ways to save money, but small businesses have a more vested interest in doing so, because they typically have less money to spend. Fortunately, according to an article by Mashable, there are some technology-related steps small businesses can take to save time and money.

“By its very nature, technology is intended to make complicated things simple and expensive things affordable,” the article notes. “Think about sending a bill to a customer; back in the day, it took paper, correction fluid, a stamp and a trip to the mailbox to accomplish this task. These days, it can be as quick and cheap as sending an e-mail.”

Continue reading “HR Software and Other Tech Tips to Save Money”

As the economy begins to recover and businesses think about hiring again, now is the time to implement an ATS if your company doesn’t already have one. Visit http://pcrecruiter.net to learn more.

There is a lot of advice out there as to what type of ATS you should buy, and all the options can make it quite a daunting process. A recent article from Onrec provides some great advice from business professionals as to how you should go about selecting and implementing an ATS.

Most experts agree that you should first consider what size and scale of a system your business really needs, so that you don’t end up paying for features and solutions you’re not even going to use. In that same respect, the hiring needs of a small business will differ from those of a large company, so each may benefit from using different ATS.

Continue reading “ATS Tips”

Small businesses today are relying more and more on the Internet and online resources to do their work. Employers use the Web for everything from recruiting to marketing and promotions.

On the recruiting side, most companies are already using online HR software (Click here) solutions, and those that aren’t are planning to do so sooner rather than later. Overall, the power that Internet-based resources give a small business are making it easier for most to emerge from the economic downturn.

A new report from Easynet Connect found that 79 percent of small businesses think the Internet is making the road to recovery easier this time than during previous recessions.

Continue reading “HR Software Growing Among Small Businesses”

The changing face of the manufacturing industry is causing employers to adapt their hiring processes accordingly. Mainly, employers are focusing more on people than anything else, which is a step in the right direction. There are many tools, such as an applicant tracking system, that are making this move possible.

The nation’s manufacturing industry as a whole has been coping with a decline in resources as fewer graduates are learning the basic technical skills that are necessary to fill replacement positions. That, coupled with the increasing technology in production, is requiring manufacturers to invest more in their employees.

These changes, along with the rising cost of making a bad hire, are reiterating the value of finding the right candidate for the job. With that in mind, employers are working to provide a standardized process that screens a candidate’s skills and behaviors against company requirements.

Continue reading “ATS for the Manufacturing Industry”

Any recruitment software users or professionals could benefit from an upcoming workshop.

Ultimate Software will offer “Essential Strategies from Industry Leaders in an Era of Change,” a free interactive HR workshop, on April 27 at the Hartford Marriott Downtown in Hartford, Conn. The content of the workshop will be most beneficial to companies with at least 200 employees.

The workshop is ideal for leaders in HR, talent management, recruitment, compliance, training and retention who want to interact with peers in an intimate setting, identify short and long-term business drivers, share proven ideas, and learn from others.

Continue reading “Recruitment Software Pros Could Benefit from Workshop”

In order to better compete in a changing marketplace, some companies are making their staffing software offerings too complicated, making it more important for companies to know how to choose and implement the right software.

When it comes to the emerging talent management technology expansion, employee performance management has become a clear focal point. As the popularity and usefulness of automation has grown, so has the number of vendors offering various staffing software solutions.

Unfortunately, this has caused some companies to try to “out-feature” their competition, causing vendors to sacrifice ease-of-use and system stability in favor of additional features, modules and integrations. This only increases complexity, implementation time and cost, resulting in more dissatisfaction and system replacement.

Continue reading “Staffing Software Becoming Too Complex?”

There is a lot of advice out there about what you should consider when implementing HR software, but what about the things you should avoid? Visit http://pcrecruiter.net/site to learn more.

Here are five common mistakes to avoid when choosing your company’s HR software, as compiled by compareHRIS.com:

  • 1. Not determining your needs upfront – Make a list of what you need the software to do for you, and refer to the list as you go through the selection process. It can be easy to lose sight of your goals if you don’t set them in the beginning.
  • Continue reading “HR Software Mistakes to Avoid”

The appeal of third-party providers will cause many banking companies to reduce IT staff during the near future, but that will result in an employment increase for financial tech vendors, including those that provide recruitment software.

A recent report from Celent, a consultancy firm, predicts that European banks will spend $18.5 billion on IT staff this year, a decrease from $18.9 billion during 2009. That number is expected to decline by another 3 percent during 2011 and and an additional 6 percent during 2012.

“It’s more expensive and less efficient to undertake development in-house rather than work with a third-party,” Axel Pierron, senior vice president of Celent, said. “It’s clear that IT budgets are still in a very uncertain phase.

Continue reading “Recruitment Software in the Banking Industry”

With 2010 already in full swing, companies should include HR software as part of their plan for the new year.

Just as individuals often make New Year’s resolutions, companies across all industries also often make resolutions for the year ahead. Focusing on the right resolutions can help your company do what it takes to succeed and ultimately come out ahead.

The most important thing to focus on during the new year is your most important asset: your employees. By focusing on hiring intelligently all the time, your company can continue to see an increase in employee stability.

Continue reading “HR Software Should Be Part of Your Resolution”

Most HR managers believe their companies would benefit from recruiting software.

The most recent HR Challenges Survey from Taleo found that the top three challenges facing HR managers in the United Kingdom this year are succession planning, employee retention and providing leadership with better management information and reporting.

Unfortunately, it does not appear as though HR departments will have the additional funding to help them manage talent and support business leadership. Of the respondents, about 70 percent predict that less than 10 percent of their company’s technology funding will be used on tools to help them manage talent.

Continue reading “Recruiting Software Benefits HR Managers”

Most companies today use some form of recruiting software (Click here), as well as software for human resources, payroll and staffing purposes. However, those companies may not know how much more they could benefit from Software as a Service.

Software as a Service, or SaaS, is a fairly new business model that allows companies to use the software applications they rely on every day in a whole new way. There are currently thousands of SaaS applications that can handle a variety of tasks.

New technology is allowing SaaS companies to provide their services to clients at a low cost by using cloud computing, open development and flexible software models. In addition, SaaS allows companies to choose their own pricing plan so they can get the most for their money.

Continue reading “5 Reasons to Use Recruiting Software Via SaaS”

If you or your company is considering purchasing HR software, you may be wondering if you should hire an HR consultant to help you out.

According to an article by compareHRIS.com, whether or not you should hire an HR consultant to help you evaluate and select the right HR software depends on the complexity of your organization’s needs, your experience with the process and the potential consultant’s knowledge and experience.

“HR consultants can provide a valuable resource for those companies with complex HRIS/HRMS selection needs, provided they have the experience with the various HR systems on the market,” the article notes. “Overworked or understaffed HR departments may not have the time and energy to devote to the entire HR systems selection process.”

Continue reading “HR Software and HR Consultants”