\n
Video Transcript<\/h3>\n
We\u2019re back with a fresh Two Minute Tuesday, Main Sequence\u2019s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.<\/p>\n
There are few things more confounding than trying to find a record you know should be there, but it just isn\u2019t. In this week\u2019s edition, we\u2019re going to look at ways to find a seemingly lost contact. In almost all cases, the record is still there. You just have to know where to look. <\/p>\n
If you think the record may have been deleted, the first place to check is the Recycling Bin. In older versions of PCR, this was on the MyPCR screen, but in PCR 9 you\u2019ll find it at the bottom of the System menu. <\/p>\n
When you delete records in PCR, they aren\u2019t actually erased \u2013 they\u2019re simply removed from the searching indexes, compressed to save space, and sent to this Recycling Bin. If you do see the missing record here, you can use the \u2018Restore\u2019 link to send it back to where it came from. You\u2019ll only see your own deleted items, but admin users can use the pulldown to get to records deleted by anyone at all. If you do want to permanently delete one or more items, you can check the boxes at the left, and use the \u2018Remove\u2019 button.<\/p>\n
If the person we were looking for doesn\u2019t seem to be in here, it\u2019s likely that he\u2019s still in the database, but some or all of the data on his record has been somehow replaced, making him harder to locate.<\/p>\n
Let\u2019s say we were searching for the candidate by name and he didn\u2019t come up. Perhaps someone has changed the first name from Bobby to Robert, so we\u2019ll try searching for him by email address instead. Unfortunately, that\u2019s not finding him either.<\/p>\n
If we can\u2019t locate him by his fields, we might be able to find him by his keywords. If his name and email fields were both altered, but his resume or profile is still attached to the record, then a keyword search for his name or other identifying data in those documents may bring up whatever record those items are attached to. We\u2019re going to wrap the name in quotes so we find only occurrences of the first and last name together in that order.<\/p>\n
But what if this is a client or some other contact that has no resume? That\u2019s where the Activity text search box can come in handy. We\u2019ll click \u2018Activities\u2019 in the main menu, choose a likely date range for some interaction with that contact, and enter the name into the \u2018Text Search\u2019 box. <\/p>\n
Here he is! It looks like these activities are attached to someone with a different name. Let\u2019s find out why. From the navigation menu on the Name record, we\u2019re going to choose the \u2018Change Log\u2019. This area lists all major alterations made to this record, with date, time, username, and the original value. Aha. Here we can see that another user replaced all of Bobby\u2019s info with someone else\u2019s a few days ago. Now we just need to make a new record for this other person\u2019s info, and put Bobby\u2019s data back the way it was.<\/p>\n
Of course, if none of these methods pan out, you can always check out the Snapshot backup from the previous day, or get in touch with Main Sequence support about restoring from an earlier archive.<\/p>\n
For more Two Minute Tuesdays, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, join the PCRecruiter LinkedIn users group, and watch our blog posts on your PCR login screen. If you have any topics or suggestions for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"
Have you ever misplaced a record? It’s very difficult to permanently erase information from PCRecruiter unintentionally, so usually a record that seems to be gone is simply not where you’re looking for it. This week’s Two Minute Tuesday looks at some techniques for locating these ‘lost’ contact records.<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[33,104,105],"tags":[],"class_list":["post-5440","post","type-post","status-publish","format-video","hentry","category-topics","category-two-minute-tuesday","category-video","post_format-post-format-video"],"acf":[],"yoast_head":"\r\n
Two Minute Tuesday: Finding "Lost" Contacts - PCRecruiter<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Two Minute Tuesday: Finding "Lost" Contacts - PCRecruiter\" \/>\r\n<meta property=\"og:description\" content=\"Have you ever misplaced a record? It's very difficult to permanently erase information from PCRecruiter unintentionally, so usually a record that seems to be gone is simply not where you're looking for it. This week's Two Minute Tuesday looks at some techniques for locating these 'lost' contact records.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\" \/>\r\n<meta property=\"og:site_name\" content=\"PCRecruiter\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/PCRecruiter\" \/>\r\n<meta property=\"article:published_time\" content=\"2016-07-19T18:05:27+00:00\" \/>\r\n<meta name=\"author\" content=\"PCRecruiter\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:creator\" content=\"@PCRecruiter\" \/>\r\n<meta name=\"twitter:site\" content=\"@PCRecruiter\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"PCRecruiter\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\"},\"author\":\"PCRecruiter\",\"headline\":\"Two Minute Tuesday: Finding “Lost” Contacts\",\"datePublished\":\"2016-07-19T18:05:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\"},\"wordCount\":732,\"publisher\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#organization\"},\"articleSection\":[\"Topics\",\"Two Minute Tuesday\",\"Video\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\",\"url\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\",\"name\":\"Two Minute Tuesday: Finding \\\"Lost\\\" Contacts - PCRecruiter\",\"isPartOf\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#website\"},\"datePublished\":\"2016-07-19T18:05:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pcrecruiter.net\/site\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Two Minute Tuesday: Finding “Lost” Contacts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#website\",\"url\":\"https:\/\/www.pcrecruiter.net\/site\/\",\"name\":\"PCRecruiter\",\"description\":\"PCRM & PCR - Software for Recruiters\",\"publisher\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pcrecruiter.net\/site\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#organization\",\"name\":\"PCRecruiter\",\"alternateName\":\"Main Sequence Technology, Inc.\",\"url\":\"https:\/\/www.pcrecruiter.net\/site\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.pcrecruiter.net\/site\/wp-content\/uploads\/2020\/08\/PCRecruiter-1200px.png\",\"contentUrl\":\"https:\/\/www.pcrecruiter.net\/site\/wp-content\/uploads\/2020\/08\/PCRecruiter-1200px.png\",\"width\":1200,\"height\":627,\"caption\":\"PCRecruiter\"},\"image\":{\"@id\":\"https:\/\/www.pcrecruiter.net\/site\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/facebook.com\/PCRecruiter\",\"https:\/\/x.com\/PCRecruiter\",\"https:\/\/linkedin.com\/company\/PCRecruiter\"]}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Two Minute Tuesday: Finding \"Lost\" Contacts - PCRecruiter","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/","og_locale":"en_US","og_type":"article","og_title":"Two Minute Tuesday: Finding \"Lost\" Contacts - PCRecruiter","og_description":"Have you ever misplaced a record? It's very difficult to permanently erase information from PCRecruiter unintentionally, so usually a record that seems to be gone is simply not where you're looking for it. This week's Two Minute Tuesday looks at some techniques for locating these 'lost' contact records.","og_url":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/","og_site_name":"PCRecruiter","article_publisher":"https:\/\/facebook.com\/PCRecruiter","article_published_time":"2016-07-19T18:05:27+00:00","author":"PCRecruiter","twitter_card":"summary_large_image","twitter_creator":"@PCRecruiter","twitter_site":"@PCRecruiter","twitter_misc":{"Written by":"PCRecruiter","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/#article","isPartOf":{"@id":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/"},"author":"PCRecruiter","headline":"Two Minute Tuesday: Finding “Lost” Contacts","datePublished":"2016-07-19T18:05:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/"},"wordCount":732,"publisher":{"@id":"https:\/\/www.pcrecruiter.net\/site\/#organization"},"articleSection":["Topics","Two Minute Tuesday","Video"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/","url":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/","name":"Two Minute Tuesday: Finding \"Lost\" Contacts - PCRecruiter","isPartOf":{"@id":"https:\/\/www.pcrecruiter.net\/site\/#website"},"datePublished":"2016-07-19T18:05:27+00:00","breadcrumb":{"@id":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pcrecruiter.net\/site\/2016\/07\/19\/lost-contacts\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pcrecruiter.net\/site\/"},{"@type":"ListItem","position":2,"name":"Two Minute Tuesday: Finding “Lost” Contacts"}]},{"@type":"WebSite","@id":"https:\/\/www.pcrecruiter.net\/site\/#website","url":"https:\/\/www.pcrecruiter.net\/site\/","name":"PCRecruiter","description":"PCRM & PCR - Software for Recruiters","publisher":{"@id":"https:\/\/www.pcrecruiter.net\/site\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pcrecruiter.net\/site\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pcrecruiter.net\/site\/#organization","name":"PCRecruiter","alternateName":"Main Sequence Technology, Inc.","url":"https:\/\/www.pcrecruiter.net\/site\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pcrecruiter.net\/site\/#\/schema\/logo\/image\/","url":"https:\/\/www.pcrecruiter.net\/site\/wp-content\/uploads\/2020\/08\/PCRecruiter-1200px.png","contentUrl":"https:\/\/www.pcrecruiter.net\/site\/wp-content\/uploads\/2020\/08\/PCRecruiter-1200px.png","width":1200,"height":627,"caption":"PCRecruiter"},"image":{"@id":"https:\/\/www.pcrecruiter.net\/site\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/PCRecruiter","https:\/\/x.com\/PCRecruiter","https:\/\/linkedin.com\/company\/PCRecruiter"]}]}},"_links":{"self":[{"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/posts\/5440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/comments?post=5440"}],"version-history":[{"count":0,"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/posts\/5440\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/media?parent=5440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/categories?post=5440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pcrecruiter.net\/site\/wp-json\/wp\/v2\/tags?post=5440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}