Support

PCRecruiter Support Options

Main Sequence Technology offers a blended training model, and a variety of self-support and assisted support options to our customers.

Contacting Main Sequence Technology Training and Technical departments via Phone:

Live support and training is available Monday through Thursday from 8am-midnight Eastern (1300 to 5 GMT), Friday 8am-9pm Eastern (1300 to 2 GMT) and limited support Sunday 6pm-midnight Eastern (2300 to 5 GMT).

To speak with a dedicated team member from either of these departments please call our main number 440.946.5214 during operational hours and follow the prompts:

• Sales – Menu Option 1 / Extension 4000
• Training Department (How To Questions) – Menu Option 2 / Extension 2000
• Training Scheduling – Menu Option 3
• Technical Support (Errors, Etc.) – Menu Option 4 / Extension 3000

Online Support Options:

• PCR 9 Learning Center
• Support Ticket System
• FAQs
• Downloads

If you have a question or problem related to one of our staffing or contact management products, please choose from the of our support options.