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Frequently Asked Questions

 

Our consultants have compiled a list of the questions that prospective customers often ask when considering our talent acquisition solutions. Of course, we'd be glad to answer any additional questions you may have. Contact us to discuss your individual needs.

  • What does your product cost?
    Pricing varies based on your choice of hosting model, your number of end-users, your training needs, data volume, and requirements for professional services. Our sales consultants are highly experienced in helping to determine the most cost-effective method of implementation. Because Main Sequence Technologies enjoys a low cost basis for our operations, our pricing is highly competitive in all areas.
  • Who uses PCRecruiter?
    Over 3000 organizations worldwide, in all segments of HR, Recruiting, Staffing and Executive Search, ranging from household name Fortune 50/500 companies to single recruiter operations. Main Sequence Technologies does not generally disclose details about our customers' use of PCRecruiter, but we do provide as many comparable references as needed/requested to qualified prospects.
  • Should I self-host or use the ASP version?
    Self-hosted and ASP-hosted customers use identical software, but self-hosted customers provide their own web server, database maintenance and backup, and Internet connectivity. If you have these items already covered with fixed or nearly fixed costs, it may be financially advantageous to self-host. If you do not have the needed IT infrastructure or only have a limited number of end-users, the ASP version will likely be more cost-effective. If you experience unexpected growth (or reduction) in force, you can switch models at any time. Either model may be right for you - that's why we offer both. Our sales consultants will provide all the details you need to make an informed choice.
  • Who owns the data if I'm using ASP hosting?
    Although we are responsible for maintaining and backing up your database on our ASP, the data belongs entirely to you. You can request that a backup copy be shipped to you at any time. Your service agreement will describe your ownership of your data and our responsibility to maintain its confidentiality.
  • How often is PCRecruiter updated?
    Software on the PCRecruiter ASP is updated continuously, with major feature updates roughly once per-quarter. Self-hosted customers may update on their own schedule. All updates are announced in advance and are planned to cause zero downtime.
  • How much downtime can I expect with ASP hosting?
    Our target is 99.99% uptime. We have met that goal for the past five years. Main Sequence Technologies contracts with leading vendors to provide Internet connectivity, physical hosting, and computer hardware and software that are reliable, redundant, and meet or exceed prevailing standards for online application vendors.
  • Will PCRecruiter work with my hardware/software?
    Most likely! PCRecruiter Web will work on Internet Explorer, Firefox, Safari, Chrome, although behavior and specific functionality varies somewhat between different platforms and versions. We aim to be compatible with all currently released major browsers. Check out our system requirements for more detail. Main Sequence Technologies is committed to providing the most transparent and hassle-free technical experience possible for our customers.
  • Does PCRecruiter use "artificial intelligence" for matching?
    PCRecruiter is designed to put the information required for decision making at your fingertips, allowing you to make the choices. Our current development policy is that while PCRecruiter may make deductive decisions about contact information (such as names, addresses, phone numbers, email addresses, etc.), it should not make deductive decisions that could impact employment opportunities. PCRecruiter does provide an inductive "suggest keywords" feature that analyzes your current data set and lists common keywords found in items not returned in a search.
  • Does PCRecruiter offer "search agents" and "job agents"?
    In addition to not being in line with our commitment to avoid automated deduction as described above, "search agents" and "job agents" are not considered best practices among our top performing customers because they are not typically accurate enough to depend on, often creating unecessary work by returning the 'usual suspects' who are not a good fit for one reason or another. We do offer RSS feeds for jobs via our Web Extensions, which are an excellent way for candidates to 'subscribe' to job search results without the spam filtering a general 'lost in the shuffle' effects that come from email subscriptions. We also offer our Rollup List feature and saved search utilities, which are very useful in scanning your database regularly for results matching hard criteria.
  • Does PCRecruiter come in any other languages than English?
    Yes, our product has been translated into Chinese, Japanese, German, Arabic, Indonesian and Spanish. Other translations can be performed by end-users for all or part of the solution because all words, buttons, captions, etc. within PCRecruiter are end-user adjustable. The translations are accomplished using UTF-8, which is supported directly by your browser.
Discover Wisdom.

Main Sequence Technologies, Inc.
4420 Sherwin Road, Willoughby OH 44094
(440) 946-5214
www.PCRecruiter.net