News

Regarding PCRecruiter Launcher Popups

Some users have reported that the PCRecruiter Launcher is popping-up unexpectedly with each fresh log-in and with the use of any Launcher control (document editors, schedule alarms, etc.) We have found that the issue is confined to the Chrome browser, and will be resolved by an upcoming Chrome update.

UPDATED JAN. 24: The latest update for Google Chrome is now out, and has resolved this issue. Chrome will update automatically, but if you would like to prompt an immediate update, visit the Help > About Google Chrome panel in your browser’s menu.


Some users have reported that the PCRecruiter Launcher is popping-up unexpectedly with each fresh log-in and with the use of any Launcher control (document editors, schedule alarms, etc.)

After analysis, we have found that the issue is confined to the Chrome browser. The issue is due to Chrome’s failure to adhere to the pop-up preference selection, which should suppress that message if users select the option after the initial use of the Launcher or control. This issue affects all pop-up windows in Chrome (including those unrelated to PCRecruiter) on Windows, Mac, and Linux.

A fix for this issue, which has been detailed by Google as Chrome won’t remember custom protocol associations, has been added to the next release of the Chrome browser (v.64). The production fix is scheduled for approximately January 23, 2018. Details on the release schedule for Chrome can be found here.

The beta version of Chrome, which now contains the fix, can be found here. Main Sequence does not advise the use of beta versions of any browser with PCRecruiter whenever practical. While the current issue is annoying, it does not involve security compromise or a potential for data-loss at this time.

We regret any inconvenience, but please note that the issue is outside of our control.

5 thoughts on “Regarding PCRecruiter Launcher Popups”

  1. Thank you for the update. I’m hearing that Firefox is a better browser choice now, are there plans to have PCR work with Firefox?

    Dave

    1. We do all of our QA testing with Chrome because it’s the dominant browser (something like 60% of market share), but there’s no reason you can’t use PCR in Firefox. You won’t have access to the PCR Capture plugin because that’s Chrome-only, but the rest of PCR should work just the same in Firefox as it does in Chrome, Safari, or Edge. Feel free to give it a shot!

  2. Andrew, Is this Chrome issue affecting scheduled appointments and preventing pop up alarms as well? Just noticed none of our alarmed appointments are popping up now. Thanks, Chris

  3. This issue has been fixed in the new Chrome release. Check out chrome://settings/help or navigate to Help > About Google Chrome in the browser’s menu to update now.

Leave a Reply

Your email address will not be published. Required fields are marked *

Suggested articles

Choosing Secure & Reliable Vendors
Industry

Choosing Secure & Reliable Vendors: Evaluating Security and Availability

When choosing a database or other data processing vendor, safeguarding your organization’s information and experiencing consistent application uptime are fundamental, but making informed decisions can be challenging.

Read more
The Value of Candidate Engagement
Industry

The Value of Candidate Engagement

Candidate engagement is a critical piece of your recruiting process — particularly in a job market as competitive as we see in 2024. However, it’s important to remember that engaging with candidates isn’t just about ticking off boxes on a to-do list. It’s about building connections, fostering trust, and keeping candidates engaged throughout the recruitment process.

Read more
Industry

Capture vs. Scraping: What Recruiters Need To Know

Digital tools for recruiters are rapidly evolving. Used properly, new technology can enhance every aspect of the recruitment process, including sourcing. Automating the extraction of relevant candidate data from social platforms like LinkedIn or job sites like Indeed has become commonplace.

Read more

Who are PCRecruiter?

Find out more about who we and what we do.