Industry, News

Staffing Software Questions to Ask Your Vendor

For most companies, one of the main goals of implementing staffing software is to save money, so you should make sure the software itself isn’t going to cost you an outrageous amount.

The majority of companies can reduce their software costs by up to 20 percent without changing vendors, according to an article by Personnel Today. This can mainly be done by only paying for what you need and working with what you already have.

“We’re spending more than ever on technology, but we’re not paying attention to where that money goes,” Andy Kyte, a research fellow with Gartner Group, said.

Here are 10 things to consider before implementing your new staffing software, all of which may help you save money in the long run:

1. Price – Ask your vendor if the price you agreed to pay is fixed and how you will be charged when you want to make changes or upgrades to the software. These things can become rather expensive if you plan to roll out a large payroll software system that will consistently change over time.

2. License – Ask if the license to use the software is one-sided – meaning it limits the customer’s usage – and if the terms of the licensing are spelled out in the contract. Keep in mind that many American companies rely on tough contracts.

3. Implementation – Who is responsible for implementing your new software, you or the vendor? Make sure that whoever is installing it has a good amount of experience with the type of company you run.

4. Project management – Make sure you’re aware of the methods that will be used for to manage, develop and test your new software, and that those methods fit with your overall business.

5. Sales support – Does the vendor supplying your software have its own sales support team, and if so, can they guarantee that any bugs you encounter will be fixed in a timely and professional manner?

6. Escalation – What does the vendor plan to do if it can’t resolve your problems quickly and easily?

7. Ongoing charges – Are there any recurring fees you’ll have to pay for renewing contracts or seeking technical support?

8. Upgrades – Can the vendor tell you right now how much it will cost to upgrade your software in the future? Also, how much support is included in the up-front price of the software package?

9. Guarantees – What kind of guarantees or warranties does the vendor offer? This is important to know in case the software company doesn’t deliver on time.

10. Termination – What will you have to do in order to terminate your software contract? Find out if you have to give a certain amount of notice, because too short or too long requirements can cause problems for your company and the vendor.

Leave a Reply

Your email address will not be published.

Suggested articles

Analytics in Recruitment
Industry

The Value Of Recruitment Analytics

Recruiting might be a people business, but many firms are catching on to the business benefits of analytics. The metrics that matter – and the ones that make a difference to your recruiting efforts – depend on the size and scope of your firm.

Read more
Industry

Why Leading Recruiters Build Their Own Talent Pool

With increasingly AI-driven sourcing tools and a sea of public profiles at your fingertips, it’s easy to overlook the benefits of building your own talent pool. But owning a database of people in your industry – potential passive candidates, who you already know and who you’ve already background checked – is a valuable business asset.

Read more
Engineering Recruitment Software
Industry

Successful Recruiting in Engineering & Renewable Energy

The energy industry has seen a lot of changes over the last 30 years. During that time, recruiting firm Natek has consistently placed top talent in energy efficiency and renewables – including engineers, sales, operations, management, and executive leadership – for some of the biggest names in the industry.

Read more

Who are PCRecruiter?

Find out more about who we and what we do.