Some users have reported that the PCRecruiter Launcher is popping-up unexpectedly with each fresh log-in and with the use of any Launcher control (document editors, schedule alarms, etc.) We have found that the issue is confined to the Chrome browser, and will be resolved by an upcoming Chrome update.

UPDATED JAN. 24: The latest update for Google Chrome is now out, and has resolved this issue. Chrome will update automatically, but if you would like to prompt an immediate update, visit the Help > About Google Chrome panel in your browser’s menu.


Some users have reported that the PCRecruiter Launcher is popping-up unexpectedly with each fresh log-in and with the use of any Launcher control (document editors, schedule alarms, etc.)

After analysis, we have found that the issue is confined to the Chrome browser. The issue is due to Chrome’s failure to adhere to the pop-up preference selection, which should suppress that message if users select the option after the initial use of the Launcher or control. This issue affects all pop-up windows in Chrome (including those unrelated to PCRecruiter) on¬†Windows, Mac, and Linux.

A fix for this issue, which has been detailed by Google as Chrome won’t remember custom protocol associations,¬†has been added to the next release of the Chrome browser (v.64). The production fix is scheduled for approximately¬†January 23, 2018. Details on the release schedule for Chrome can be found¬†here.

The beta version of Chrome, which now contains the fix, can be found here. Main Sequence does not advise the use of beta versions of any browser with PCRecruiter whenever practical. While the current issue is annoying, it does not involve security compromise or a potential for data-loss at this time.

We regret any inconvenience, but please note that the issue is outside of our control.