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Two Minute Tuesday: Pipeline Automation

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

This week’s Two Minute Tuesday introduces you to the power of automation plans in the Pipeline. We’ll show you how to trigger a form letter and place an applicant on a list based on their movement from one stage of the recruitment process to another.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

It’s another Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

Automating common tasks saves you time, and since a lot of your time in PCRecruiter is spent in the Pipeline, automating your Pipeline tasks can save you a lot of time. We looked at configuring the Pipeline Statuses in an earlier video, and today we’re going back to them to talk about Automation Plans. Automation Plans are simply a checklist of tasks for the system to perform when a specific trigger has occurred. Automations can be triggered by Pipeline moves, Rollup Stage changes, Profile submissions, and certain job board actions.

Here in our Pipeline, we’ve made a Status under the Out-of-Process type called “Turndown” which our recruiters use to indicate those candidates who were not interested in the offer. We’d like to send these Candidates a Form Letter thanking them for their time, and also place them on a Rollup so that we can easily find the people who’ve turned down previous offers, or perhaps filter them out of a search, if we should want to in the future.

To create the Automation Plan, we’ll head to System from the main menu, and we’ll search for Pipeline Setup. The configuration icon in the Action menu will take us to the ‘Manage Automation Plans’ screen. Now we’ll click ‘Add’ to create a Plan.

By default, an Automation Plan will run “automatically” without any user interaction, but we can check this box to insert a user acknowledgement popup before the Plan is run. This can be helpful if you’re creating an automation that you might want to skip on occasion, or if you just want to notify the user that they’re about to trigger an action.

Next, we’ll use this selector to choose from the available Statuses that we’ve configured for this database. Here we’ll expand the Out-of-Process type, and select our “Turndown” Status code.

Now we need to tell PCR what the Plan should do. In our case, we want to add the Candidate to a Rollup and send them a Form Letter. There are two emailing options in the Automation Plan – this first one is for sending a simple, plain-text email with no field data merged into it. This is good for generic notifications, but not useful for our purposes, so we’ll skip over that. We do want to use this ‘Copy to Rollups’ area though, so we will check this box at the far right to activate this section, and we’ll use the picker to choose the Rollup we want the Candidate added to.

Next, we’ll check the box to activate the Send Form Letter section. This box lets us choose an alternate email field from the Name record, but since we want to send the letter to the email stored in the Candidate’s standard Email Address field, we can leave the box alone. For the ‘From’ email, we want this letter to come from the person whose username is associated with the job. Finally, we’ll use the ‘Form Letter Name’ box to select the Form Letter we want to send from the ones we’ve created in this database. We can optionally override the name of the Form Letter with some other arbitrary subject line. Then, we save the Plan.

Going forward, when any user drags a candidate into the “Turndown” Status on the Pipeline, the Form Letter we’ve selected will be emailed to them, and they’ll be added to the designated list.

For more Two Minute Tuesdays, please follow us on Facebook or Twitter, join the LinkedIn PCRecruiter Users group, subscribe to this YouTube channel, and watch our blog posts on your PCR login screen. If you have any ideas for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

Two Minute Tuesday: Profile Form Basics

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

This week’s Two Minute Tuesday video looks at the rudiments of creating and completing a Profile form. This is a high-level overview of a very deep feature, so we’ll get into more about Profiles in a later edition.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

It’s time for Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

Today we’re talking about the basics of Profiles. These are customizable, searchable forms that can be attached to names, companies, or jobs. Profiles for Names can also be completed directly by the contact via an emailed link or while applying to an online job posting. Profiles are great for skills checklists, candidate data sheets, phone calling scripts, and storing supplemental details for jobs and companies. They can trigger automations for sorting purposes, and with custom HTML applied, they can even be used for candidate presentation.

First let’s see how a Profile is used. From the Name record, we’ll pick ‘Submit Profile’ in the Action menu, and then pick from the list of the available forms we’ve created. After saving, the completed form appears in the attachments area of this record for editing or viewing. The text of the selected answers and text boxes is now searchable keyword content, just like this person’s resume and notes. If we search for one of the answers marked off in the form using the keyword search, we’ll find the records whose Profiles contain that text.

These forms are created from the ‘Profile Setup’ area under System. We click the ‘Plus’ to add a new form, and give it a name. You may also want to change the ‘Profile Type’ – in the ‘single’ mode, each record in the database can have just one of this form attached, while ‘multiple’ mode lets you attach many copies to the same record. Another important item is the ‘Allow Update’ checkbox. If you add, remove, or reword questions and answers in a Profile, the records that already have a completed copy attached will not reflect your new changes unless this box is checked. If it’s unchecked, the questions and answer options in the completed forms will remain as they were at the time when they were filled out.

Once we save the initial settings screen, we can build the form with the ‘Questions’ sidebar item. In the “Add Question’ popup, we put the text of the question into the left box, and if there are multiple answer choices, they go to the right – one answer per line. Below the answer box, we can specify the type of answer… single line, checkbox, multi-line text area, and so on… and if the question is required for the form can be saved. If it’s a required question and a dropdown, using ‘(Please Select)’ as the first option indicates to the system that nothing has been picked yet.

As we discussed earlier, all Profile answers are keyword searchable, but if you want the answer to any single-line or multiple-choice question to be copied into a distinct field on the record for visibility, searching, or reporting purposes, you can link this answer to that field. Just be aware that this only saves the Profile answer into the field, and not the other way around. Once the Profile has been completed for a specific record, changes to this answer in the Profile will update the linked field, but changes directly to the field will not be reflected in the attached Profile.

When we’re done adding questions, they can be re-ordered by dragging them up and down, and they can be removed completely by clicking the trash icon.

As you can see, there are many more options available on these setup screens, and you can expect a video about advanced Profile tricks in the future, but that’s all for this week’s Two Minute Tuesday. Please follow us on Facebook or Twitter, join the LinkedIn PCRecruiter User group, subscribe to this YouTube channel, and watch our blog posts on your PCR login screen. If you have any ideas for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

PCRecruiter 9.7.2 Update

Written by Andrew Rothman on . Posted in PCR Updates

As we previewed in this week’s Two Minute Tuesday video, a new update to PCRecruiter comes out today. While there are many fixes, improvements, and tweaks, we wanted to call attention to a few of the more noticeable items:

Tab Labels

Our new labeling system will appropriately title your PCRecruiter tabs or windows in your web browser, allowing for an easier distinction between name records, company records, and other windows.

Tab Labels

Recently Viewed Records

The area to the right of the main Name, Company, and Position search boxes, which used to show your 10 most recently viewed records, now shows up to 50 records, along with the company and email address for names, and the company for positions. Use the dots or arrows to navigate, or click and drag. Watch for more enhancements to this area in later updates.

Recently Viewed

System Menu Searching

Admin users may notice that the System menu has been reorganized. Most importantly the search box can now be used to find any and all items under this area.

System Area Search

Mobile App

A new edition of our free PCRecruiter mobile app for iOS and Android is out, and packs some speed improvements, as well as these handy new functions:

Parsing Resumes from Email

Copy to PCRResumes can be added and parsed through your mobile device’s native email client, creating new name records easily on the go.

  1. From within your device’s email client, locate an email with an attached resume that you would like to add to PCRecruiter.
  2. Click and hold the resume attachment until your device’s action menu appears.
  3. Choose Copy To PCRecruiter
  4. When the app loads, choose how you would like to import the record:
    • Inhale Resume: This option quickly parses the contact info and adds the record to your Default Company without any user interaction.
    • Parse And Verify Resume: This option allows you to view, edit, and add to the record details before import, as well as specifying a Company, Position, and/or Rollup List that you would like to add the record to.
  5. Save your new record

View and Add Names to a CompanyAdd Name - Mobile

  1. To search for a Company record, select the menu icon from the top right corner. This will open your side navigation panel. Select Company, and then choose Search.
  2. From this screen, you can search by Company Name or keywords (notes, summaries, keywords and profiles.)
  3. Select the desired Company from the results list.
    • Select the Names option at the bottom of the window to view all contacts within that company.
    • To add a Name select the Add Name icon at the bottom of the window, and then enter the specified contact information before saving your new contact.

 

Two Minute Tuesday: September 2016 Update

Written by Andrew Rothman on . Posted in PCR Updates, Topics, Two Minute Tuesday

In this Two Minute Tuesday, we’ll take a departure from tutorials to show you a few of the more noticeable improvements to PCRecruiter that appear in our September update, due out this week.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

We’re back with a fresh Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

This week we’ll take a departure from tutorials to show you a few of the more noticeable improvements to PCRecruiter that appear in our September update.

One change you’ll notice right off the bat is in the ‘Recently Viewed’ tiles that appear in the main Name, Company, and Position search screens. Where the previous versions of PCR would display only the most recent ten records viewed, the new version shows up to fifty. How many you’ll see at once depends on your available screen size, but you can use these arrows or dots to navigate, or even click and drag to see more. Look for more functions and enhancements coming to this area soon.

Another tweak you may find helpful is that the titles for your browser windows will now indicate the name of the PCRecruiter record they display. So, for example, when we right-click on this position and open it in a fresh tab or window, the browser tab displays the title and position ID. The same goes for Names, Companies, Rollups, and others. If you’re the sort of user who keeps multiple PCRecruiter tabs open at once, this will help you keep them straight.

We’ve also added some new features to the free PCRecruiter mobile app for Android and iOS, in addition to a round of speed and stability improvements.

First off, when you’re on a company record, you can now tap the ‘Names’ option at the bottom to see the people associated with that company, and you can tap the new ‘Add’ icon to create new contact records directly within the current company.

We’ve also got PCRecruiter integration into the native email application. When you select a resume file attachment from a message on your device, you’ll find that the PCRecruiter app is available as a target for handling it. After selecting “Copy to PCRecruiter,” you’ll get the option to simply ‘Inhale’ the resume into the default company as a new candidate, or to use something more like the ‘Add Resume’ utility to parse the contact info from the resume and verify or enhance it with more detail. If you select this option, you can also add the new record to a specific Company, Position pipeline, or Rollup list on the fly.

We have some very exciting new features to announce before the end of the year, so to keep on top of everything, watch our blog posts on your PCR login screen, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, and join the PCRecruiter LinkedIn users group. If you have any topics or suggestions for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.

Two Minute Tuesday: IMAP Email

Written by Andrew Rothman on . Posted in Topics, Two Minute Tuesday

IMAP (Internet Message Access Protocol) email services are ubiquitous and useful, but not commonly understood. Today we’ll talk about the difference between traditional POP (Post Office Protocol) email access and IMAP, and how IMAP interaction with PCRecruiter underpins some of the most important CRM features we offer.

Follow us on Facebook, Twitter, LinkedIn, join our LinkedIn Users Group, or YouTube to stay in the loop, and watch the lower portion of of your PCRecruiter login screen for all the latest blog posts and updates.

If you have any comments or suggestions for something we can explain in about two minutes, send an email to twominutetuesday@mainsequence.net

Video Transcript

Welcome to another Two Minute Tuesday, Main Sequence’s series of short videos with tips, tricks, and tutorials to help make you a more powerful PCRecruiter user.

This week we’re going to talk about IMAP email accounts and how they interact with PCR. IMAP is one of the two most common methods of connecting to an email account, the other being POP, or “pop”.

POP stands for “post office protocol,” and it works very much like traditional post office box. Your email client, Microsoft Outlook for example, connects to your mailbox at your mail hosting provider, and downloads all of the contents, leaving the mailbox on the server empty. While this does afford local access to your emails when you’re not online, it means the mail is now stored only in the mail client you downloaded it to. If you check the same mailbox from your phone, it’ll be empty. Your Sent Items and other folders will also be only up to date on that one mail client.

With IMAP (Internet Message Access Protocol), however, the mail stays on the server. Your mail client simply displays and manipulates the messages where they are. This means you can connect to the same email account from multiple mail clients, all of which will stay in sync with each other because they’re all just reflecting what’s in the mail folders on the server. These days, with ubiquitous internet access, and the need to access the same email account via multiple computers or mobile devices, IMAP is the most common setup.

So, how does this work with PCRecruiter? Well, PCRecruiter has its own optional built-in email client. While all users have the option to send email out of PCRecruiter from various screens, the PCR Mail client lets you receive email in PCR as well. This can really shorten the process of creating Name records from or importing resumes from received emails, or quickly accessing the Name record when a contact emails you.

The other big advantage here is Activity tracking. Each time you send or receive a message from someone whose email address is on a record in the database, PCR can log the text of that email as an Activity on their record, and as long as the original email still exists on the server, you can jump right to it from the person’s name record. Having all of your email communication automatically logged as part of the Name record in PCR can be a powerful asset.

PCRecruiter’s IMAP synchronization runs 24 hours a day. So even if you never use the PCR Mail client at all, once the connection to your IMAP email account is set up, you can send and receive email on your mobile phone, in Outlook, or anywhere else, and the activity logs and emails will be accessible from within PCRecruiter. And, any emails you send out from PCRecruiter will be synced as sent items in all of your other email clients.

For more Two Minute Tuesdays, subscribe to this YouTube channel, follow us on Facebook, LinkedIn, or Twitter, join the PCRecruiter LinkedIn users group, and watch our blog posts on your PCR login screen. If you have any topics or suggestions for future Two Minute Tuesdays, send an email to twominutetuesday@mainsequence.net.